Community Manager

Irt Management•Houston, TX

About The Position

The Community Manager leads the on-site staff at Carrington Place, an IRT multi-family community, to provide excellent resident service, attract prospective residents, and support resident retention. The role oversees leasing and occupancy, property presentation, resident relations, financial management, vendor coordination, staff development, online reputation, and compliance with applicable laws and regulations. The company provides paid, in-person, multi-day training in Tampa, Florida, which must be attended within two weeks of the start date. The position offers ongoing development and recognition programs. Compensation includes competitive base pay, commissions, bonuses, and stock awards; employees receive stock awards within their first year. Benefits include medical, dental, and vision insurance, rent discounts, PTO, paid holidays, company-paid life, AD&D, and long-term disability insurance, and a 401(k) with a 100% company match up to 4%.

Requirements

  • At least 2 years of multi-family community management experience or at least 4 years of leadership experience in the field.
  • Experience managing a single community with 300 or more units.
  • Strong leadership, customer service, and communication skills.
  • Detail-oriented, with strong planning and time-management skills and the ability to meet deadlines.
  • Skill in analyzing rent rolls, financial reports, and payables and receivables.
  • Proficiency in Microsoft Office, including Word and Excel.
  • Knowledge of Fair Housing laws and leasing regulations.
  • Valid driver’s license.
  • Ability to attend company-paid, multi-day, out-of-state training within two weeks of the start date.

Nice To Haves

  • Entrata experience preferred.

Responsibilities

  • Lead and motivate the on-site team to deliver excellent resident service.
  • Oversee leasing activity and work toward occupancy goals.
  • Conduct regular property walks to ensure cleanliness and curb appeal.
  • Manage resident relations and resolve concerns promptly.
  • Handle budgeting, financial reporting, and expense control.
  • Coordinate with vendors and oversee service contracts.
  • Train and mentor staff to support their professional growth.
  • Respond to online reviews and manage the property’s reputation.
  • Ensure compliance with applicable laws and regulations.

Benefits

  • Company-paid, in-person training in Tampa, Florida.
  • Ongoing development programs and career advancement opportunities.
  • Recognition initiatives for individual and team achievements.
  • Competitive base pay plus commissions and bonuses.
  • Stock awards within the first year of employment.
  • Medical, dental, and vision insurance.
  • Rent discounts.
  • Generous paid time off.
  • Paid holidays.
  • Company-paid life, AD&D, and long-term disability insurance.
  • 401(k) with a 100% company match up to 4%.
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