Community Manager

Kettler Enterprises•Baltimore, MD

19d•$90,000 - $90,000•Onsite

About The Position

KETTLER is hiring a Community Manager in Baltimore, Maryland. Under the direction of the Regional Manager, the Community Manager provides excellent customer service and coordinates all aspects of apartment community operations. The role oversees property administration and leasing, financial performance, staff, property upkeep, resident relations, and marketing and leasing initiatives. Compensation is $90,000 annually. KETTLER offers a benefits package that includes paid time off; health, dental, and vision insurance; life insurance; prescription coverage; tax-advantaged spending accounts (HSA or FSA); and a 401(k) retirement plan with company match.

Requirements

At least 4 years of experience in the property management field.
At least 2 years of supervisory experience.
High school diploma; a bachelor's degree is preferred.
Computer proficiency and knowledge of the Microsoft Office Suite.
Demonstrated leadership ability and a proven track record of success with the leasing process.
Availability to work weekends.
Experience with property management software.
Ability to walk apartments and grounds, including steps and stairs.
Excellent verbal and written communication skills and the ability to interact professionally with residents and customers.
Strong financial analysis, budgeting, and profit-and-loss management skills.
Working knowledge of applicable landlord-tenant laws, Fair Housing mandates, and other legal issues affecting property management.
Experience with unit and common-area renovations.

Nice To Haves

Bachelor's degree.

Responsibilities

Manage the administration of property operations and the leasing office.
Monitor financial operations and achieve budgeted net operating income (NOI).
Provide a quality living environment for residents and a positive work environment for team members.
Hire and supervise all on-site staff, including maintenance staff.
Ensure apartments and property grounds are maintained to company standards.
Ensure rent is collected in a timely manner and follow appropriate procedures when residents are delinquent.
Contribute to team goals, leasing benchmarks, and resident retention.
Support outreach initiatives to market and promote the property effectively.
Understand the current sub-market and mentor others to ensure their comprehension.
Lead by example to help maintain a high-performing, customer-focused team.
Contribute to resident satisfaction and achievement of property goals.
Perform other duties as assigned.