Community Manager

Capital Consultants Management Corporation•Mesa, AZ

21d

About The Position

CCMC is seeking a Community Manager to lead operations for a master-planned community and support a resident-centric experience grounded in Integrity, Respect, Service, and Community. The community includes BBQ picnic areas, bike and walking paths, an open-air clubhouse, greenbelts, stocked ponds, a swimming pool, and a playground. The Community Manager oversees daily operations, assets, vendors, resources, budgets, risk management, and compliance with governing documents. The role partners with residents, board members, and staff, advises the board on long-term planning and policy, facilitates resident meetings, and leads and develops the onsite team. Candidates need at least three years of onsite community management or similar experience, preferably with a strong operational and financial background. A related bachelor’s degree, designation, or certification is highly preferred. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in all other states. Employment is contingent on passing pre-employment drug, background, motor vehicle, and credit checks.

Requirements

Three or more years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Strong verbal and written communication skills, including the ability to engage and listen to diverse stakeholders.
Ability to delegate, coach, and mentor teams.
Ability to adapt to change and address challenges while improving the resident experience.
Ability to recognize and regulate one's own behaviors and reactions.
Openness to feedback and commitment to professional and personal growth.
Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, maintain a valid state driver's license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; notify Human Resources immediately of changes to motor vehicle standing.

Nice To Haves

Bachelor’s degree, designations, or certifications in a related field (highly preferred).
Commitment to CCMC’s values of Integrity, Respect, Service, and Community, and passion for enhancing the resident experience.

Responsibilities

Lead daily community operations and ensure community goals align with CCMC’s mission.
Oversee community assets, vendors, and resources, and ensure compliance with governing documents.
Build strong relationships with residents, board members, and staff through open and respectful communication.
Manage budgets, prepare variance reports, and implement board directives while maintaining financial transparency.
Develop and execute risk management programs and support adherence to policies and long-term planning.
Lead, mentor, and develop the onsite team through delegation, collaboration, and performance development.
Advise the board on long-term planning and policy-making, anticipate challenges, and align decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.