Customer Service - Community Manager
VSF Rentals•Oxford, OH
•$50,000 - $70,000•Hybrid
About The Position
VSF Rentals is growing rapidly and is seeking a Community Manager to oversee daily leasing and resident operations for its South Region properties. This role will be primarily based at the Eastpointe Apartments office, with regular travel to other sites, and will involve managing resident inquiries, leasing documentation, and improving resident satisfaction. The company emphasizes a fast-paced, results-oriented environment with opportunities for advancement.
Requirements
- Experience in high-volume customer service, leasing, property management, or a supervisory/ops role
- Comfortable with spreadsheets, Google Drive, and CRM or property management software
- Strong written and verbal communication
- A self-starter who can prioritize and follow through without heavy oversight
Responsibilities
- Be the first point of contact for resident inquiries, leasing questions, and concerns
- Manage leasing documentation, phone/email correspondence, and resident records
- Keep activity logs and CRM/property management software up to date
- Partner with the regional team to improve resident satisfaction and site performance
- Take ownership of your properties — spot problems early and fix them without waiting to be told
Benefits
- Salary + quarterly bonus incentives
- 2 weeks PTO, no waiting period, with increases over time
- Company-provided tech
- Real advancement opportunity as we scale into new properties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
