Program Manager Community Service

Texas A&M•College Station, TX

15h

About The Position

The Program Manager Community Service develops and fosters relationships with Bryan/College Station partners, particularly around volunteerism, community events, and charitable causes. The position builds collaborative relationships and helps implement the Office of Community Engagement’s mission to strengthen partnerships between the university and the community. The role serves as a connector and liaison among the university, system, campus entities, and local organizations. It leads university volunteerism efforts, including the State Employee Charitable Campaign, volunteer programming, recognition of campus outreach, and management of the Aggieland Serves volunteer platform. The position also supports social media accounts and community event planning. The role develops goals and missions for campus-community collaborations with the Executive Director of Economic Development; coordinates campaign and volunteer platform operations; organizes volunteer opportunities and recognition programs; maintains relationships with university and community organizations; represents the university at local events; and assists with research, presentations, and communications. The position may involve travel, work outside normal office hours, and occasional weekend or evening work.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Five years of related experience in event and meeting planning, administrative services, or program coordination.
Strong customer service ethic.
Knowledge of word processing, spreadsheet, and database applications.
Ability to multitask and work cooperatively with others.
Ability to plan and organize effectively.
Ability to communicate clearly and effectively, verbally and in writing, to ensure understanding.
Ability to work outdoors in various weather conditions, potential allergens, elevated noise levels, and heat.
Ability to move light, medium, or heavy objects with assistance.
Ability to travel independently to other or remote locations by driving and/or flying on commercial airlines.
Compliance with applicable state and federal laws and Texas A&M University System and university policies, regulations, rules, and procedures.
Perform tasks safely and in compliance with System and University safety requirements.

Nice To Haves

Five years of progressively responsible experience planning events.
Ability to manage social media accounts.
Ability to understand and interpret policies, rules, and regulations.
Willingness to work occasional weekends and evenings as needed.

Responsibilities

Develop, with the Executive Director of Economic Development, goals and missions for collaborations between the Texas A&M College Station campus and the Bryan/College Station community.
Oversee planning and implementation of the State Employee Charitable Campaign in conjunction with the university, Texas A&M University System, and local annual leads.
Promote and administer the Aggieland Serves volunteer platform to local nonprofits, organizations, and campus departments.
Oversee the Campus/Community Advisory Council for Volunteerism and ensure the platform functions for faculty, staff, students, and community users.
Work with GivePulse to improve the platform’s functionality, expand its resources, and communicate opportunities.
Organize the annual Volunteer Opportunities Fair and expand campus-wide volunteer programs based on the Volunteer Program Business Plan.
Conceive, implement, and evaluate initiatives; coordinate with MarComm to develop marketing materials for campus and community programs and events.
Oversee nominations, selection, and recognition for the TAMU Community Engagement Awards for faculty, staff, students, and the proposed university organization/program/event category.
Develop and maintain relationships with Texas A&M University and community organizations.
Serve as a university liaison to external associations in the Bryan/College Station area, as coordinated with the executive director.
Serve as the university liaison for community events sponsored by the cities of Bryan and College Station.
Register university colleges and divisions for event representation as needed and ensure events are promoted across campus.
Assist with additional campus and community event planning and coordinate visits and invitations with university and community offices.
Participate in professional associations, such as the International Town and Gown Association, to develop ideas supporting the Community Engagement mission.
Assist in preparing presentations as needed.
Support social media accounts.