Program Manager Community Service

Texas A&M University System • College Station, TX

2d • Onsite

About The Position

The Program Manager Community Service develops and fosters relationships with Bryan/College Station partners, particularly around volunteerism, community events, and charitable causes. The role builds collaborative relationships and helps implement the Office of Community Engagement’s mission to strengthen partnerships between the university and the community. Serving as a connector, the manager advances university volunteerism efforts, acts as a liaison among the university, the Texas A&M University System, and local partners for the State Employee Charitable Campaign, connects campus entities with external boards, manages volunteerism programming, recognizes campus outreach efforts, and supports social media accounts.

The manager collaborates with the Executive Director of Economic Development, oversees volunteer initiatives and community events, maintains relationships with university and community organizations, and supports communications and presentations. The position may require travel of up to 5% or more, work beyond normal office hours, and occasional weekend and evening work. It is security-sensitive and requires compliance with applicable laws, codes, and university policies and safety requirements.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Five years of related experience in event and meeting planning, administrative services, or program coordination.
• Strong customer service ethic.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Ability to plan and organize effectively.
• Ability to communicate clearly and effectively, verbally and in writing, to ensure understanding.
• Ability to work outdoors in various weather conditions, potential allergens, elevated noise levels, and heat.
• Ability to move light, medium, or heavy objects with assistance.
• Ability to travel independently to other or remote locations by driving and/or flying on commercial airlines.
• Compliance with state and federal laws and codes and Texas A&M University System and TAMU policies, regulations, rules, procedures, and safety requirements.

Nice To Haves

• Five years of progressively responsible experience planning events.
• Ability to manage social media accounts.
• Ability to understand and interpret policies, rules, and regulations.
• Willingness to work occasional weekends and evenings as needed.

Responsibilities

• Develop, in collaboration with the Executive Director of Economic Development, the goals and missions of collaborations between the Texas A&M College Station campus and the Bryan/College Station community.
• Oversee the planning and implementation of the State Employee Charitable Campaign with the university, TAMUS, and local annual leads.
• Administer the Aggieland Serves volunteer platform by promoting it to local nonprofits, organizations, and campus departments.
• Oversee the Campus/Community Advisory Council for Volunteerism and ensure the platform functions daily for faculty, staff, students, and community users.
• Work with GivePulse (Aggieland Serves) to enhance platform functionality, expand resources, and communicate opportunities.
• Organize the annual Volunteer Opportunities Fair and expand campus-wide volunteer programs based on the Volunteer Program Business Plan.
• Conceive, implement, and evaluate initiatives, and work with MarComm to develop marketing materials for campus and community programs and events.
• Oversee nominations, selection, and recognition for the TAMU Community Engagement Awards for faculty, staff, students, and the proposed category for university organizations, programs, and events.
• Develop and maintain relationships with Texas A&M University and community organizations.
• Serve, as coordinated with the executive director, as a university liaison to external associations in the Bryan/College Station area.
• Serve as the university liaison for community events sponsored by the cities of Bryan and College Station.
• Register university colleges and divisions for event representation as needed and ensure events are promoted across campus.
• Support additional campus and community event planning as requested.
• Partner with Texas A&M and community offices to coordinate visits and extend invitations to participate in community events.
• Participate in professional associations, such as the International Town and Gown Association, to develop ideas supporting the Community Engagement mission.
• Assist in preparing presentations as needed.
• Support social media accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level