Community Manager

CAPREIT•Arlington, VA

4d•$92,000 - $95,000•Onsite

About The Position

CAPREIT is hiring a Community Manager to lead its Serrano and Key Gardens apartment communities in Arlington, Virginia. The role oversees day-to-day property operations and aims to deliver strong leasing performance, resident satisfaction, maintenance operations, and overall property results. The Community Manager administers affordable housing programs and ensures compliance with applicable housing regulations and company policies. The position drives occupancy and revenue goals, oversees property financial performance, recruits and develops the onsite team, maintains resident and compliance records, and works with regional leadership on community objectives and long-term asset performance. The role covers two communities: Serrano, with 280 units, and Key Gardens, with 22 units. The position is scheduled Monday through Friday and is on call. The listed annual salary is $92,000K–$95,000K per year.

Requirements

3 to 5 years of multifamily property management experience; Community Manager experience is preferred.
Affordable housing experience, including LIHTC, is required.
Strong understanding of affordable housing compliance and regulatory requirements.
Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
Proven ability to lead, develop, and motivate onsite teams.
Exceptional customer service, communication, organizational, and problem-solving skills.
Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or ability to learn new systems quickly.
Proficiency with Microsoft Office and other business technologies.
Valid driver's license and ability to operate a company vehicle and/or golf cart.
Ability to manage multiple priorities in a fast-paced environment while maintaining compliance with company policies and housing regulations.

Nice To Haves

Bilingual in English and Spanish.
Community Manager experience.

Responsibilities

Lead day-to-day apartment community operations, including leasing, resident satisfaction, maintenance operations, and property performance.
Administer affordable housing programs, including LIHTC, Section 8, HUD, and other subsidized housing programs, while maintaining regulatory compliance.
Ensure compliance with federal, state, local, and company policies and housing regulations.
Monitor leasing performance, rent collections, delinquency, renewals, occupancy, revenue, and budget goals.
Recruit, coach, develop, and inspire the onsite team.
Build resident relationships and provide outstanding customer service to support a positive community living experience.
Maintain accurate resident files, reports, compliance documentation, and operational records.
Analyze financial reports and property metrics to identify opportunities to improve performance and operational efficiency.
Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.