Community Manager

HOALiving • Arden Hills, MN

5d • Hybrid

About The Position

HOALiving is hiring a Community Manager to own the day-to-day success of communities in their portfolio, supporting boards, serving homeowners, and managing vendors. The role is suited to experienced association managers as well as candidates bringing relevant relationship, communication, and problem-solving skills from fields such as hospitality, education, retail, or real estate. HOALiving supports employees pursuing industry credentials and offers a team and leadership structure intended to support long-term career growth.

The position combines office-based work with visits to community sites. The schedule is typically 45–50 hours per week and includes one or two evening meetings each week, held Monday through Thursday. The role requires a valid driver's license and a clean driving record.

Requirements

• Have one of the following: 1–2+ years of HOA, community association, or portfolio/property management experience; or experience in hospitality, education, retail, or real estate involving relationship management, conflict resolution, and communication with a wide range of people under pressure.
• Strong verbal and written communication skills, including the ability to navigate difficult conversations professionally.
• Sound judgment, problem-solving ability, and resourcefulness.
• Organizational skills, attention to detail, and the ability to manage competing deadlines.
• Proficiency in Microsoft Outlook, Word, Excel, and Teams, and comfort learning industry systems such as Vantaca.
• Typing proficiency of 50+ WPM.
• Honesty, respect, and a sound work ethic.
• Flexibility and a customer-first mindset.
• A valid driver's license and clean driving record.
• Ability to perform some walking and light lifting during community site visits.

Nice To Haves

• CMCA, AMS, or PCAM certification.
• HOA industry certifications or coursework, or a demonstrated commitment to building a long-term career in association management.

Responsibilities

• Lead one or two board, annual, or special meetings per week, held in the evenings Monday through Thursday.
• Partner with centralized accounts payable, accounts receivable, customer service, collections, maintenance, and architectural review teams.
• Conduct regular site visits to stay informed about communities, oversee maintenance, and administer compliance.
• Keep boards and homeowners informed through timely, professional communication.
• Interpret covenants and advise boards.
• Draft resolutions and written community policies.

Benefits

• Generous paid time off from day one.
• 17 paid holidays per year, including the employee's birthday, eligible from day one.
• Support for certification costs and coursework, including CMCA coursework and exam costs.
• Medical, dental, vision, and life coverage.
• 401(k) with employer match.
• A team and leadership structure intended to support employee growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed