Community Manager

YES Communities•New Haven, MI

23d•$65,000 - $70,000

About The Position

The Community Manager leads daily operations at a manufactured housing community and serves as a key point of contact for residents. The role includes rent collection, supply and marketing-material management, team development, asset protection, and resolving resident complaints. The manager makes decisions affecting the community’s financial performance, safety, and condition, and communicates successes and challenges to the supervisor and team to maintain alignment with company goals. The position also oversees leasing and sales activity, resident relations, community events, vendor and local-government relationships, property standards, and coordination of new-home delivery, setup, and warranty follow-up. Travel to company meetings, trainings, and conferences may be requested by management.

Requirements

Excellent oral and written communication skills.
Strong conflict-resolution skills.
Strong leadership and decision-making skills, including managing team-member performance.
Proficiency in Microsoft Office and industry-specific software products.
Ability to adapt to new or unforeseen situations.
Must obtain or transfer state-specific licensing within 90 days of employment, in applicable states.
Valid in-state driver’s license.

Nice To Haves

High school diploma or equivalent is preferred.
Property management or equivalent experience is preferred.

Responsibilities

Manage daily community operations, including evictions, collections, resident relations, the community budget, and protection of company assets.
Recruit, train, manage, and develop team members.
Conduct regular team meetings to reinforce expectations and support employee growth.
Manage marketing, sales, leasing, and turnover of new, used, foreclosed, and broker homes to support occupancy and community success.
Develop and maintain positive relationships with vendors, cities, municipalities, and counties.
Plan and oversee community events to support a positive community environment.
Coordinate with residents to uphold property standards.
Attend or travel to company meetings, trainings, and conferences as requested by management.
Coordinate new-home delivery and setup, and request warranty or follow-up work from manufacturers.
Communicate community successes and challenges with the immediate supervisor and team members.
Resolve resident complaints and make decisions concerning the community’s financial success, safety, and conditions.
Perform additional duties as assigned by management.