Community Manager - Tangent

Greystar•Denver, CO

7d•$80,000 - $85,000•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned property, including its team members, activities, and resources, to achieve budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position contributes to property budgeting and financial performance, manages rent and fee collection, reviews invoices, and controls expenditures. It oversees leasing and lease enforcement, develops marketing and leasing strategies, promotes resident satisfaction and retention, and ensures the property and its amenities meet standards for safety, cleanliness, and appearance. The Community Manager supervises staff and supports the client/owner relationship through meetings, property tours, and performance updates. The role also prepares accounting, financial, administrative, and other reports. In California, the position additionally uses the state-specific Lease File Checklist to ensure lease documents are complete, compliant, and organized. The role is based in an office environment with frequent exposure to outdoor conditions and requires access throughout the property and its amenities. Routine local travel may be required. The salary range is $80,000–$85,000. The role may be eligible for performance-based bonuses. Benefits for full-time employees include insurance coverage, paid time off, onsite housing discounts for eligible onsite team members, a paid sabbatical after qualifying tenure, a 401(k) with company match, paid parental leave, fertility benefit reimbursement, and other listed programs.

Requirements

4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold licenses and/or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other onsite staff with golf-cart access also have valid licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all exterior and interior areas of the property and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Contribute to property budgets by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely rent and fee collection and posting, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices, including reconciling work or purchases, checking insurance certificates, coding charges, and coordinating with vendors, accounting, and clients or owners.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewals, inspections, notices, evictions, and permissible fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and addressing service issues.
Ensure maintenance staff meet company standards for responding to and completing resident service requests.
Conduct property inspections and address safety, cleanliness, and appearance of the property, grounds, buildings, and amenities.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies and practices.
Support client and owner relationships by holding meetings, conducting property tours, sharing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
For California properties, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Make local trips for bank deposits, training, outreach events, or other duties as needed.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly performance-based bonus programs for onsite property positions.