Community Manager

Hillpointe•Ridgeland, SC

About The Position

The Community Manager is responsible for the efficient day-to-day operations of the property, ensuring financial goals are met while upholding regulatory compliance and delivering exceptional resident experiences. The role fosters a vibrant community culture, facilitates marketing strategies to boost occupancy rates, and embraces innovative trends in property management. Duties encompass budget oversight, revenue optimization, vendor management, lease administration, and leveraging technology for streamlined operations, data-driven decision-making, and effective communication. The Community Manager supports the Regional Manager in achieving and maintaining budgeted occupancy and rent levels, oversees resident services and property upkeep, and looks for additional revenue opportunities.

Requirements

Effective communication skills, including the ability to read, write, and communicate effectively.
Ability to understand and complete legal documents, explain and sell apartment features, and address questions about community operations.
Proficiency with internet, word processing, spreadsheet, and database management programs for required reports and work.
Strong proficiency in property management software; Entrata is preferred.
Mathematical skills to calculate percentages and complete financial records, budgets, and other fiscal reporting.
High school diploma or equivalent education.
Valid driver's license to drive a golf cart on the property and while visiting the property.
Ability to work a flexible schedule and be available by phone and/or email except during approved time off.
Ability to make routine local trips for bank deposits, meetings, training classes, conferences, or other work-related needs.
Ability to physically access all exterior and interior parts of the community and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Must hold licenses and/or certifications required by state and local jurisdictions.

Nice To Haves

Property management experience.

Responsibilities

Support the Regional Manager as needed to reach, exceed, and maintain budgeted occupancy and rent levels.
Create a cool, fun, and energetic environment where people want to live.
Provide resident services as they are delivered onsite.
Ensure amenities are maintained to like-new standards.
Ensure units are like-new for new move-ins.
Serve as a liaison between the Facilities Maintenance Group and property-level needs.
Ensure accounts payable and invoices are submitted appropriately for payment.
Conduct regular property walks to maintain the value of the asset.
Explore additional revenue opportunities.
Oversee budgets, revenue optimization, vendor management, and lease administration.
Use technology to streamline operations, support data-driven decision-making, and enable effective communication.