Community Manager

CCMC•Conroe, TX

About The Position

CCMC is seeking a Community Manager for a destination-style master-planned community in the North Houston area. The community features a full-service restaurant and dining experience, golf course, resort-style pool, fitness and wellness spaces, sports courts, scenic trails, and social and lifestyle programming. The role focuses on resident-centered community management guided by CCMC’s values of Integrity, Respect, Service, and Community. The Community Manager leads daily operations, oversees assets, vendors, and resources, and ensures compliance with governing documents. The role manages budgets and financial reporting, develops and implements risk management programs, and advises the board on long-term planning and policy decisions. The manager also builds relationships with residents, board members, and staff; facilitates resident meetings and participation; and leads, mentors, and develops the onsite team. The position requires at least three years of onsite HOA community management or similar experience, such as hospitality, parks and recreation, or city government, along with strong operational and financial experience. A bachelor’s degree, relevant designations, or certifications are highly preferred. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in all other states. Candidates must pass pre-employment drug, background, motor vehicle, and credit checks. Driving may be required for some job functions, with a valid license, clean motor vehicle report, and current automobile insurance required when driving is a job requirement.

Requirements

  • Three or more years of onsite community management (HOA) or similar experience in hospitality, parks and recreation, or city government.
  • Strong operational and financial background.
  • CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
  • Strong verbal and written communication skills and the ability to engage and listen to diverse stakeholders.
  • Skills in delegation, coaching, and mentoring to develop motivated, high-performing teams.
  • Ability to adapt to change and address challenges while improving the resident experience.
  • Ability to recognize and regulate one’s own behaviors and reactions.
  • Openness to feedback and commitment to professional and personal growth.
  • Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
  • If driving is required, maintain a valid state driver’s license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; notify Human Resources immediately of changes to motor vehicle standing.

Nice To Haves

  • Bachelor’s degree, designations, or certifications in a related field (highly preferred).
  • Commitment to CCMC’s values of Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.

Responsibilities

  • Lead daily community operations and align community goals with CCMC’s mission.
  • Oversee community assets, vendors, and resources, ensuring compliance with governing documents.
  • Build strong relationships with residents, board members, and staff through open and respectful communication.
  • Manage budgets, prepare variance reports, and implement board directives while supporting financial transparency and community goals.
  • Develop and execute risk management programs, ensuring adherence to policies and long-term planning.
  • Lead and mentor the onsite team, using delegation, collaboration, and performance development.
  • Advise the board on long-term planning and policy-making, anticipate challenges, and align decisions with community goals.
  • Facilitate resident meetings and create opportunities for active participation, inclusion, and belonging.
  • Operate a vehicle for certain job functions if driving is required, while maintaining the stated driving credentials and insurance.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Wellness program.
  • Flexible Spending Accounts.
  • Company-matching 401(k) contributions.
  • Paid time off for vacation, holidays, medical needs, and volunteering.
  • Paid parental leave.
  • Training and educational assistance.
  • Employee Assistance Program and Calm Health support programs.
  • Optional short- and long-term disability, life insurance, and pet insurance.
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