Community Manager

Hillpointe•Columbus, GA

About The Position

The Community Manager is responsible for the efficient day-to-day operations of the property, ensuring financial goals are met while upholding regulatory compliance and delivering exceptional resident experiences. The role fosters a vibrant community culture, facilitates marketing strategies to boost occupancy, and embraces innovative trends in property management. Duties encompass budget oversight, revenue optimization, vendor management, lease administration, and leveraging technology for streamlined operations, data-driven decision-making, and effective communication. The Community Manager supports the Regional Manager and helps maintain budgeted occupancy and rent levels.

Requirements

  • Ability to read, write, and communicate effectively, including understanding and completing legal documents, selling and explaining apartment features, and answering questions about community operations.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for required reports and employment tasks.
  • Strong proficiency in property management software; Entrata is preferred.
  • Mathematical skills to calculate percentages and complete financial records, budgets, and other fiscal reporting.
  • High school diploma or equivalent education.
  • Valid driver’s license.
  • Ability to work a flexible schedule and remain available by phone and/or email except during approved time off.
  • Ability to obtain and maintain licenses and certifications required by state and local jurisdictions.

Nice To Haves

  • Property management experience.
  • Experience with Entrata property management software.

Responsibilities

  • Support the Regional Manager as needed to reach, exceed, and maintain budgeted occupancy and rent levels.
  • Create a cool, fun, and energetic environment where people want to live.
  • Provide resident services as they are delivered onsite.
  • Ensure amenities are maintained to like-new standards.
  • Ensure units are like-new for new move-ins.
  • Serve as a liaison between the Facilities Maintenance Group and property-level needs.
  • Ensure accounts payable and invoices are submitted appropriately for payment.
  • Conduct regular property walks to maintain the value of the asset.
  • Explore additional revenue opportunities.
  • Oversee budgets and optimize revenue.
  • Manage vendors and lease administration.
  • Use technology to streamline operations, support data-driven decision-making, and communicate effectively.
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