Community Manager

Havenpark Communities•Chesterfield, MI
•Onsite

About The Position

Havenpark Communities is hiring a Community Manager to lead the full operation of a manufactured home community of 798 homesites. The role is comparable to running a small business: the Community Manager owns community financial results and daily operations, leads a small on-site team, manages vendor relationships, and shapes residents’ day-to-day experience. This on-site role has real decision-making authority and combines financial management, people leadership, leasing, operations, and resident relations. The Community Manager oversees collections and related legal notices, occupancy and leasing, resident home-sale approvals, contractors, community standards, and capital projects. At Selling Community Manager communities, the manager also personally sells a limited number of homes and earns commission on each sale. The work includes difficult conversations about money and, rarely, lawful evictions handled with dignity. The community’s needs may continue on weekends. Havenpark welcomes candidates from property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military. Property management experience and a college degree are not required. The company offers a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and opportunities to learn and develop. The hiring process typically includes two Zoom conversations completed within two weeks of applying.

Requirements

  • High school diploma or GED.
  • Valid driver’s license with a clean record.
  • Ability to pass a criminal background check.
  • Physically able to walk the community daily and occasionally lift materials and supplies.
  • Ability to handle difficult conversations about money and carry out rare evictions lawfully and with dignity.
  • On-site availability.

Nice To Haves

  • Property management experience is welcome but not required.
  • Experience in sales or another customer-facing role where results were measured.
  • Experience running an operation, such as a business, store, crew, or budget.
  • Comfort working with maintenance and construction trades.
  • A track record of commitment, such as sustained employment with one employer or building and staying with something.
  • Background in property management, sales, the trades, retail or restaurant leadership, small business ownership, or the military.

Responsibilities

  • Manage the community’s budget, expenses, and net operating income.
  • Oversee collections, accurate billing, on-time rent, and legal notices in compliance with state law and Fair Housing standards.
  • Drive occupancy and leasing, including rentals, renewals, and approval of incoming residents in the resident home-sale process.
  • At Selling Community Manager communities, personally sell a limited number of homes and earn commission on each sale.
  • Hire, develop, and lead a small on-site team in day-to-day operations.
  • Manage vendor and contractor relationships for landscaping, maintenance, and home rehabs, and set quality standards.
  • Maintain curb appeal, amenities, and safety standards, and deliver capital projects on time and on budget.
  • Build resident relationships, resolve issues with urgency and care, earn renewals, and foster a community residents are proud to call home.
  • Walk the community daily.

Benefits

  • Competitive salary
  • Comprehensive health benefits
  • Generous PTO
  • Paid holidays
  • 401(k) with a 6% company match
  • Opportunities to learn, develop, and sharpen skills
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