Community Manager

Havenpark Communities•Longview, WA

26d•Onsite

About The Position

The Community Manager runs the full operation of an 181-homesite manufactured home community, with responsibility for its financial performance, residents, team, vendors, leasing, and day-to-day experience. The role is described as closer to running a small business than managing a property, with meaningful decision-making authority and accountability for results. It is an on-site leadership position at Havenpark Communities, which acquires, improves, and operates manufactured home communities. The role combines financial management and people leadership. The manager handles collections and related conversations respectfully and in compliance with applicable laws, drives occupancy and leasing, and approves incoming applicants in the resident home-sale process. At Selling Community Manager communities, the manager also sells a limited number of homes and earns commission. The manager oversees contractors and quality standards, leads a small on-site team, and builds relationships with residents. This is a demanding role involving difficult conversations about money and, rarely, lawful evictions handled with dignity. Communities remain active on weekends, and the manager is expected to maintain a sense of responsibility for the community. The company says most departures from the role happen within the first six months, often because the demands were unexpected. The role requires daily walking around the community and occasional lifting of materials and supplies.

Requirements

High school diploma or GED.
Valid driver's license with a clean record.
Ability to pass a criminal background check.
Physically able to walk the community daily and occasionally lift materials and supplies.
Ability to work in an on-site role.
The job posting says a college degree is not required and property management experience is welcome but not required.

Nice To Haves

A track record of commitment, such as sustained employment with one employer or a project or business built and maintained over time.
Sales or customer-facing experience with measured results.
Experience running an operation, such as a business, store, crew, or budget.
Comfort working with maintenance and construction trades.
Backgrounds in property management, sales, the trades, retail or restaurant leadership, small business ownership, or the military.

Responsibilities

Manage community financial performance, including the budget, expenses, and net operating income.
Oversee collections, accurate billing, on-time rent, and delivery of legal notices in compliance with state law and Fair Housing standards.
Drive occupancy and leasing, including rentals and renewals.
Approve incoming residents in the resident home-sale (FSBO) process.
At Selling Community Manager communities, personally sell a limited number of homes and earn commission on each sale.
Hire, develop, and lead a small on-site team in day-to-day operations.
Manage vendor and contractor relationships across landscaping, maintenance, and home rehabs, and set quality standards.
Oversee curb appeal, amenities, safety standards, and capital projects, delivering projects on time and on budget.
Resolve resident issues with urgency and care, earn renewals, and foster a community residents are proud to call home.
Handle difficult financial conversations and pursue evictions rarely, lawfully, and with dignity.
Walk the community daily and occasionally lift materials and supplies.