Community Manager

JLL • Washington DC, CO

19d • Onsite

About The Position

As a Community Manager at JLL, you will build a vibrant onsite and virtual community for clients, tenants, and visitors. The role combines hospitality, creativity, business acumen, and technology skills to manage property programming, digital amenities, and marketing. You will design memorable events and provide concierge services while supporting property management and leasing teams.

The standard schedule is 8:30 a.m. to 5:00 p.m., with flexibility required for occasional early mornings, evenings, and special events. This is an onsite position in Washington, DC. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Expected compensation is $80,000–$89,000 USD per year. Final compensation depends on factors including qualifications, location, market conditions, and internal considerations.

Requirements

• Bachelor's degree or equivalent work experience.
• At least three years of experience in marketing, event planning, or hospitality.
• Experience coordinating event logistics and managing budgets.
• Proficiency with Microsoft Office, iOS, and digital marketing or graphic design software.
• Strong organizational, time-management, and multitasking skills in fast-paced environments.
• Excellent communication skills and an approachable, professional demeanor.
• Self-starter mindset with the ability to work independently.
• Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

• Previous concierge, luxury hospitality, or VIP guest service experience.
• Deep knowledge of local dining, cultural events, and entertainment trends.
• Experience with social media management and digital community platforms.
• A collaborative spirit aligned with the belief that effective teams are built when everyone is empowered to thrive.

Responsibilities

• Plan and host property events, networking sessions, and health and wellness programming.
• Manage property amenity spaces, including tenant lounges, conference centers, and common areas.
• Oversee the programming budget and negotiate contracts with local vendors.
• Create property newsletters, marketing collateral, and social media content using brand standards.
• Maintain the property mobile app portal, including conference reservations and local partnership information.
• Serve as a property ambassador, providing high-touch concierge services and local recommendations.
• Assist property management and leasing teams with tours and welcoming new tenants.
• Deliver accurate reporting on events, app engagement, and billing to the finance department.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time