Community Manager

Redstone Residential•Rexburg, ID

About The Position

The Community Manager is Redstone Residential’s top site-level position and is responsible for all aspects of property operation. Reporting to the Regional Manager, the Community Manager works to achieve the property’s operational and financial goals, including managing to the approved operating budget and overseeing lease-up. The role coordinates marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals; collects rent and manages delinquency; and manages projects ranging from marketing initiatives to construction projects. The Community Manager works collaboratively with staff in an entrepreneurial environment, fosters a positive resident experience, and builds relationships with campus and community resources. The role promotes outstanding customer service through staff training and ongoing performance evaluations and submits weekly and monthly reports to Redstone.

Requirements

  • Professional, client-ready demeanor and presentation.
  • Previous client interface experience.
  • Detail-oriented work ethic.
  • Experience managing a budget and owning profit and loss.
  • Ability to manage projects and multitask across several processes under stressful conditions.
  • Ability to use and quickly learn technology, including Google Apps and Microsoft Office.
  • Ability to inspire team members to high performance and provide constructive feedback as needed.

Nice To Haves

  • Experience with Entrata or familiarity with property management software.

Responsibilities

  • Monitor Redstone key performance indicators on-site.
  • Manage the property to its approved operating budget and oversee property lease-up.
  • Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals.
  • Collect rent and manage delinquency.
  • Collaborate with staff members in an entrepreneurial environment.
  • Create a positive environment that enhances the resident experience.
  • Build and maintain relationships with campus and community resources.
  • Promote outstanding customer service through staff training and ongoing job performance evaluations.
  • Submit weekly and monthly reports to Redstone.
  • Manage projects ranging from marketing initiatives to construction projects.

Benefits

  • Health, vision, and dental insurance.
  • 15 days of paid time off and 10 paid holidays.
  • Three paid service days.
  • Paid parental leave.
  • 401(k) plan with up to 6% matching.
  • Continued education program.
  • Employee assistance program.
  • Short-term disability insurance.
  • Performance bonuses of up to an additional 20% of salary.
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