Community Manager

RichSmith Management•Searcy, AR

About The Position

Ridge at Searcy is seeking a Community Manager to oversee its apartment community in Searcy, Arkansas. The role plans and directs day-to-day activities to support property goals and objectives. The Community Manager manages leasing and resident relations, property records and finances, maintenance staff and vendors, and the upkeep of the community. This position works with the Regional Director and represents the employer in enforcing community rules and policies.

Requirements

  • At least two years of multi-family property management experience.
  • At least one year of management experience, with a proven record of successful leasing and renewal rates.
  • Strong Microsoft Office and property management software skills.
  • Excellent problem-solving, multitasking, and organizational skills.
  • Ability to empathize with residents and staff while enforcing community rules and policies.
  • Ability to work well with others.
  • Strong verbal and written communication skills.
  • Ability to write reports, business correspondence, and procedures.
  • Ability to present information effectively and respond to questions from residents, vendors, government officials, and the general public.

Nice To Haves

  • LIHTC experience.
  • OneSite experience.

Responsibilities

  • Market and lease available apartments in compliance with fair housing laws.
  • Pre-lease units and maintain a working waitlist of prospective residents.
  • Provide customer service and build connections with residents.
  • Collect and deposit rent, late fees, and deposits using Onesite software.
  • Screen and qualify prospective residents.
  • Prepare vacant units for rental, including overseeing renovations.
  • Enter traffic, applications, leases, notices, and work orders.
  • Provide status updates and suggested strategies to the Regional Director to support effective communication and property operations.
  • Maintain organized and comprehensive unit files, including leases, communications, and work orders.
  • Bid and negotiate service contracts, procure building supplies, and manage maintenance staff and vendor relationships.
  • Ensure maintenance and ordinary repairs are completed and oversee general cleaning of the building and grounds.
  • Manage property expenditures in accordance with the budget.
  • Respond to resident requests and complaints in a timely, efficient, and courteous manner.
  • Represent the employer in enforcing premises rules and report unusual resident problems or behavior to the immediate supervisor.
  • Perform other duties as assigned.

Benefits

  • A full range of insurance options.
  • Flexible spending accounts.
  • 401K.
  • Paid holidays.
  • Medical benefits beginning on the first day of the month following 30 days of employment.
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