Community Manager

YES Communities•Lebanon, IN

16d•$58,000

About The Position

The Community Manager leads the day-to-day operations of a manufactured housing community and serves as a key point of communication for residents. The role includes collecting rent, managing supplies and marketing materials, developing team members, protecting company assets, and resolving resident complaints. The Community Manager makes decisions affecting the community’s financial success, safety, and condition, and communicates community successes and challenges with the supervisor and team to support alignment with company goals. The position also oversees resident relations, community budgets, home marketing and leasing, vendor relationships, community events, property standards, and coordination of home delivery, setup, and warranty follow-up. Travel to company meetings, trainings, and conferences may be requested by management.

Requirements

Excellent oral and written communication skills.
Strong conflict resolution skills.
Strong leadership and decision-making skills, including the ability to manage team member performance.
Proficiency in Microsoft Office and industry-specific software products.
Ability to adapt to new or unforeseen situations.
Must obtain or transfer state-specific licensing within 90 days of employment, where applicable.
Valid in-state driver’s license required.

Nice To Haves

High school diploma or equivalent preferred.
Property management or equivalent experience preferred.

Responsibilities

Manage daily community operations, including evictions, collections, resident relations, the community budget, and protection of company assets.
Recruit, train, manage, and develop team members.
Conduct regular team meetings to reinforce expectations and support employee growth.
Manage the marketing, sale, leasing, and turn of new, used, foreclosed, and broker homes to support community success and occupancy.
Develop and maintain positive relationships with vendors, cities, municipalities, and counties.
Plan and oversee community events to maintain a positive community environment.
Coordinate with residents to uphold property standards.
Travel to and attend company meetings, trainings, and conferences as requested by management.
Coordinate new home delivery and setup, and request warranty or follow-up work from manufacturers.
Resolve resident complaints and communicate community successes and challenges with the supervisor and team.
Perform additional duties as assigned by management.