Community Manager

Envolve LLC•Staunton, VA

8d•Onsite

About The Position

Envolve Client Services Group is hiring a full-time Community Manager for Lily Gardens in Virginia. The role requires 30 hours per week and will involve a lease-up. The Community Manager is responsible for the overall performance of the assigned property, including directing on-site staff, leading leasing and marketing activities, conducting market analysis, managing resident relations, and preparing and managing property budgets. The position oversees daily property operations, financial performance, property condition and maintenance, resident satisfaction and retention, lease compliance, safety, vendor contracts, and compliance with applicable affordable housing programs. The Community Manager also trains and mentors office staff, coordinates capital projects, conducts property inspections, evaluates market conditions, and provides required reports.

Requirements

High school diploma or equivalent.
At least 3 years as a Community Manager or Assistant Community Manager, or equivalent management experience.
Valid driver's license.
Strong financial management skills, including budgeting, forecasting, and cost control.
Ability to lead community staff effectively in a fast-paced, changing environment.
Strong multitasking skills and ability to meet deadlines.
Ability to communicate professionally and effectively with coworkers, residents, vendors, and corporate staff.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Willingness and ability to work weekends and holidays when business requires.
Ability to travel for training and occasional business meetings.

Nice To Haves

Some college education.
HCCP Certification.
Experience with Yardi.

Responsibilities

Oversee all aspects of the day-to-day operation of the assigned property.
Ensure the property's physical aspects are functional and maintained in an attractive condition.
Interact frequently with residents, respond proactively to their needs, develop relationships, and support resident retention.
Pursue the highest possible net operating income through effective cost control and manage the property efficiently and profitably in accordance with market conditions and company goals.
Develop annual operating and capital budget plans while considering their potential impact on net operating income.
Coordinate and supervise resident improvements and other capital projects.
Monitor and enforce residents' lease obligations.
Maintain strict adherence to state and federal Fair Housing laws.
Communicate effectively with site staff and ensure compliance with personnel policies and procedures.
Direct and oversee property maintenance staff and ensure units and spaces are market-ready.
Promote and teach safe work practices and help ensure the safety of the site and its occupants.
Conduct regular property inspections according to established schedules and recommend and coordinate necessary maintenance projects.
Bid, negotiate, and manage vendor service contracts and one-time projects.
Maintain knowledge of the property and competitive properties through ongoing evaluation of market conditions and trends.
Train and mentor office staff in the use of sales and marketing materials to maximize rental income and occupancy.
Ensure compliance with applicable affordable housing programs, including HUD Subsidy, USDA, RD, LIHTC, HOME, and other state and local programs.
Provide reports as required.
Perform other tasks as assigned.