Community Manager

Redstone Residential•Stephenville, TX

21d

About The Position

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. Reporting to the Regional Manager, the Community Manager works to achieve the property's operational and financial goals. This includes managing the property to its approved operating budget, overseeing lease-up, and directing marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident-retention goals. The role also involves collecting rent, managing delinquency, building relationships with campus and community resources, and overseeing projects ranging from marketing initiatives to construction projects. The Community Manager works collaboratively with staff in an entrepreneurial environment, creates a positive resident experience, and promotes outstanding customer service through staff training and ongoing performance evaluations. The position submits weekly and monthly reports to Redstone and monitors on-site key performance indicators. Redstone Residential is a national student and multifamily housing operator managing more than 38,000 beds across 20 states. The company is headquartered in Provo, Utah, and describes its purpose as empowering its people and elevating communities.

Requirements

At least 3 years of experience in student housing or multifamily property management.
At least 2 years of property manager experience.
Professional, client-ready demeanor and presentation.
Previous client-interface experience.
Detail-oriented work ethic.
Experience managing a budget and P&L ownership.
Ability to manage projects and multitask several processes at once under stressful conditions.
Ability to use and quickly learn technology, including Google Apps and Microsoft Office.
Ability to inspire team members to high performance and provide constructive feedback.

Nice To Haves

Experience with Entrata Software or familiarity with property management software.

Responsibilities

Monitor Redstone key performance indicators (KPIs) on-site.
Manage the property to its approved operating budget and oversee property lease-up.
Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals.
Collect rent and manage delinquency.
Collaborate with other staff members in an entrepreneurial environment.
Create a positive environment that enhances the resident experience.
Build and maintain relationships with campus and community resources.
Promote outstanding customer service through staff training and ongoing job performance evaluations.
Submit weekly and monthly reports to Redstone.
Manage projects ranging from marketing initiatives to construction projects.
Strive to achieve the property’s operational and financial goals.