Community Manager

Waypoint Management Services • Vero Beach, FL

22d

About The Position

Waypoint is seeking a passionate, driven, and dynamic Community Manager to lead a premier multifamily community. The Community Manager serves as the face and heartbeat of the community, leading operational excellence, developing a high-performing team, and delivering an exceptional resident experience. The role supports Waypoint’s mission to provide referral-worthy service and create a community residents are proud to call home.

The position oversees daily property operations and the resident lifecycle, including leasing and renewals; resident service and maintenance concerns; community events; vendor relationships; Fair Housing and company-policy compliance; team recruitment and development; financial performance, budgeting, capital projects, and reporting; and marketing, leasing, and competitive-market analysis. Other job-related duties may be assigned. Responsibilities and activities may change with or without notice.

Requirements

• Minimum 3 years of Property Manager experience.
• Minimum 5 years of multifamily property management experience, including Class A communities.
• Proven track record of team leadership and employee development.
• Experience with budgeting, reporting, accounts receivable/payable, and capital project management.
• In-depth knowledge of Fair Housing laws, maintenance operations, resident relations, leasing procedures, and safety protocols.
• Proficiency in Yardi and CRM platforms.
• Strategic marketing and outreach experience and a strong understanding of market trends and closing techniques.
• Highly organized, solutions-focused, and committed to delivering top-tier customer service.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Oversee daily property operations and resident lifecycle management, from leasing through renewals.
• Proactively address resident concerns and maintenance issues and support community events with a service-first mindset.
• Build partnerships with vendors, contractors, and neighboring communities to improve property operations.
• Ensure adherence to Fair Housing laws and company policies.
• Recruit, coach, and empower leasing, maintenance, and service professionals.
• Build a positive, collaborative culture focused on accountability, enthusiasm, and professional growth.
• Network within the industry to cultivate a pipeline of future talent.
• Set clear goals and lead by example with purpose, integrity, and enthusiasm.
• Improve financial performance through collections, expense control, rent-growth strategies, and resident-retention initiatives.
• Prepare budgets and manage capital projects and financial reporting accurately.
• Analyze property performance data and provide actionable solutions to optimize operations and revenue.
• Develop and execute marketing and leasing strategies to attract and retain residents.
• Monitor market trends, economic factors, and competing communities.
• Conduct regular market surveys and property shops.
• Perform other job-related duties as assigned.

Benefits

• Quarterly manager bonus.
• Monthly leasing and renewal bonus.
• Competitive wage.
• Employee housing discount program.
• 120 hours of PTO in the first year, increasing progressively with tenure.
• Two floating days per year.
• Medical, dental, and vision benefits subsidized and provided on day one.
• 401(k) with company match.
• Monetary employee recognition rewards.
• Commuter benefits.
• Employee referral program.
• Professional development training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed