Community Manager I

Inframark•Riverview, FL

About The Position

The Community Manager oversees the day-to-day management and coordination of Association operations and administrative functions to maintain a smoothly running and properly functioning community. The role works with Board Members, Senior Managers, and the RM to develop strategic direction for Associations, and reports to the Senior Manager of Property Management. The Community Manager ensures activities align with the Board of Directors’ mission, vision, critical success factors, and goals; manages budgets and financial reporting; coordinates vendors; inspects common properties; attends meetings; and administers enforcement procedures.

Requirements

  • Proven verbal and written communication skills for interfacing with residents and Board members.
  • Ability to establish strong interpersonal relationships with Board of Directors and vendors.
  • Strong organizational skills, ability to prioritize work, and attention to detail.
  • Strong customer service skills.
  • Strong presentation skills.
  • Strong time management skills.
  • Ability to adapt to organizational change and client needs.
  • Proficiency in Windows and MS Office, with excellent Excel capabilities.
  • Bachelor’s degree and 3–5 years of Community/Association management or equivalent experience, or an associate degree and 6–8 years of Community/Association management or equivalent experience.

Nice To Haves

  • CMCA, AMS, or PCAM designation.

Responsibilities

  • Work with Board Members, Senior Managers, and the RM to develop strategic direction for Associations.
  • Ensure activities align with the Association’s mission, vision, and the Board of Directors’ agreed critical success factors and goals.
  • Develop, communicate, and monitor property budgets.
  • Review monthly finances and recommend actions to the Board regarding anticipated shortfalls or excess funding by budget line item.
  • Coordinate, negotiate, and administer vendor contracts for property-level services in accordance with the Association management agreement and Board of Directors’ parameters.
  • Audit and approve vendor and utility company invoices for payment according to the client’s accounting procedures.
  • Prepare timely and accurate monthly financial reporting information as required by the Association management contract.
  • Conduct monthly inspections of common properties within each Association and prepare deed restriction violation communications in accordance with recorded covenants.
  • Attend all Board and annual meetings as required by contract.
  • Prepare and distribute meeting notices, agendas, and minutes.
  • Administer procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws.
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