Community Library Manager, Senior - Community Engagement

Broward County • Fort Lauderdale, FL

18d • Onsite

About The Position

Broward County’s Libraries Division is hiring a Community Library Manager, Senior for its Community Engagement section. The position manages, plans, supervises, and coordinates the activities of a regional or flagship library location or a division-wide section. The position may be assigned to any Libraries Division location or section based on operational needs and is not remote. Additional vacancies at other locations or sections may be filled through this recruitment.

The manager directly supervises librarians and is responsible for implementing services and operating the building. Working under administrative supervision, the manager develops and implements programs within organizational policies and reports major activities to executive-level administrators through conferences and reports. The role includes complex administrative projects and serving as manager in charge of a cluster of libraries when the Library Regional Manager is absent.

Within Community Engagement, the manager supervises and trains staff; manages public-service projects, programs, services, and classes; facilitates partnerships; coordinates outreach and division-wide initiatives; supports reference services and community advisory activities; and manages library innovation. The role also serves as a liaison to county-wide community, literacy, and partner organizations and projects, and reviews population needs. Related work may be assigned.

Broward County employees are designated emergency service workers during emergency conditions and may be called upon to perform assigned emergency duties. The position is subject to the County’s employee ethics and relationship responsibilities.

Requirements

• Master’s degree accredited by the American Library Association, or an equivalent international degree related to library services.
• Four years of professional library experience.
• Two years of experience managing a section or branch.
• Two years of supervisory experience.
• Strong leadership skills and ability to remain aware of and responsive to changing community needs.
• Ability to mentor staff and contribute meaningfully to system-wide policies and procedures.
• Effective communication with staff at all organizational levels, partners, and community-based organizations.
• Ability to build productive organizational relationships and partnerships that increase library-resource use and develop new library customers.

Nice To Haves

• Master’s degree or higher in Education or a related field separate from, but relevant to, the minimum qualifications.
• ALA Leadership Institute Certificate.
• Sunshine State Library Leadership Institute Certificate.
• Post-master’s certificate in librarianship.
• Post-master’s certificate in leadership.
• Certificate in Library Leadership and Management.
• Three years of project planning experience.
• Two years of experience designing large-scale services for low-literacy, disadvantaged, marginalized, and special populations.
• Two years of experience managing and/or developing a system-wide plan of service for adult programs and services.
• One year of grant-writing experience.

Responsibilities

• Manage staff, volunteers, collections, and other resources for a regional or flagship library or division-wide section.
• Implement projects and programs that advance Libraries Division strategic objectives.
• Ensure library services are delivered as scheduled with sufficient staff, operational equipment, and available resources; report resource concerns.
• Coordinate regional library activities and collection needs, and monitor facility needs.
• Plan, coordinate, and organize library services and facility operations, including new initiatives and plans of service.
• Coordinate health and safety measures for library users and staff, including facility maintenance, evacuation drills, and emergency preparedness training.
• Supervise, train, direct, evaluate, counsel, and recognize staff; address performance concerns and support staff development.
• Address staffing challenges, prepare payroll, guide supervisors, ensure staff training in public services, and conduct staff meetings and updates.
• Participate in interview panels, ensure mandatory training is completed, and encourage professional development.
• Represent the regional library or system-wide service and resolve disputes and complex transaction discrepancies.
• Collaborate with the Friends of the Library and community members to enhance services and promote library resources.
• Review and update the library or system-wide plan of service to reflect changing community needs.
• Share information about library resources and identify outreach, partnership, and collaboration opportunities.
• Prepare statistical reports related to library usage.
• Propose and contribute to grant proposals seeking funding for library programs.
• Serve as Supervisor-in-Charge, address customer code-of-conduct violations, and escalate critical incidents or contact appropriate authorities as needed.
• Review incident reports and security logs for accuracy and follow up as needed.
• Share current literature, trends, developments, and professional practices in library science with staff.
• Guide staff in providing excellent customer service and contribute to the development and implementation of library procedures.
• Coordinate and cultivate outreach efforts, division-wide initiatives, community advisory activities, reference services, and library innovation.
• Serve as a liaison to county-wide community, literacy, and partner organizations and projects, and review population needs.
• Perform related work as assigned and work at any library location based on operational needs.

Benefits

• High-Deductible Health Plan with stated bi-weekly premiums and a County-funded Health Savings Account of up to $2,000 annually.
• Consumer Driven Health Plan with stated bi-weekly premiums.
• Florida Retirement System pension or investment plan.
• 457 Deferred Compensation employee match.
• Eleven paid holidays each year.
• Two weeks of vacation (paid time off) per year.
• Up to 40 hours of Job Basis Leave for eligible positions.
• Tuition reimbursement of up to $2,000 annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior