Community Engagement Manager

Barnabas Center•Fernandina Beach, FL

About The Position

The Community Engagement Manager cultivates strategic community partnerships through outreach and volunteer recruitment, placement, training, and engagement. The role develops sponsorships and business arrangements and builds relationships with businesses, individuals, churches, schools, and other organizations that support Barnabas Center’s operations and programs. Working with the Development team and Barnabas Ambassadors, the manager facilitates year-round outreach events across the community and coordinates volunteers throughout the agency. The position develops community presence and outreach, with a focus on west Nassau County and Barnabas Center West in Callahan. It collaborates with agency leadership and program directors to identify partners, plan outreach, establish and track goals, and meet volunteer needs across programs and events. It also oversees volunteer onboarding, coverage, communications, feedback, recognition, records, and reporting. The position supervises volunteers and represents Barnabas Center in the community. Work takes place in a professional office and at various volunteer sites. The role requires up to 40% travel, primarily in Nassau County, with occasional travel outside the local area and overnight. The position is full-time, with flexible weekday hours and occasional evening and weekend work as duties require.

Requirements

High school degree.
Five years of community outreach and/or management experience.
Proven success meeting and exceeding performance goals.
Documented successful partnership cultivation experience and a keen understanding of fundraising/income development.
Strong performance orientation and strategic thinking, including setting clear expectations and measuring performance.
Ability to meet stringent deadlines with acute attention to detail and maintain focus on priorities.
Self-starter with effective time-management skills.
Ability to engage, interact with, motivate, and work with volunteers and community members in a dignified manner.
Excellent oral and written communication skills, including knowledge of external communications and cultivation techniques.
Ability to lead and coordinate meetings.
Ability to coordinate event logistics, correspondence, and printed materials.
Proficiency in Microsoft Office and donor/volunteer databases.
Ability to travel up to 40% using a personal vehicle; occasional travel outside the local area and overnight may be required.

Nice To Haves

Nonprofit organization experience is preferred.
Bachelor’s degree preferred.
Marketing and community outreach experience is highly desirable.

Responsibilities

Research and assist in developing plans to expand Barnabas Center’s presence in Nassau County, particularly west Nassau County, including building a local volunteer and Ambassador base for Barnabas Center West in Callahan.
Identify, research, evaluate, and cultivate prospective individual, business, school, faith-based, nonprofit, and other organizational partners in alignment with the agency’s strategic framework and priorities.
Work with the Leadership Team to develop and implement a comprehensive community outreach plan; establish SMART goals, track progress, and adjust goals and strategies as needed.
Represent Barnabas Center in the community and maintain the Ambassadors program, including recruiting, training, and managing volunteers and scheduling agency representation at community functions.
Work with program directors to assess volunteer needs, develop position descriptions, recruit and schedule volunteers, and ensure adequate coverage across agency programs.
Oversee volunteer coverage at mobile distributions and agency events, serving as the on-site volunteer lead in a supervisory capacity.
Ensure volunteers complete required onboarding, screening, training, agreements, waivers, and orientation; maintain the volunteer handbook and report incidents according to agency policy.
Coordinate onboarding of licensed medical and dental volunteers with clinic leadership, including credential verification.
Develop volunteer pipelines for students, corporate and civic groups, faith communities, and skills-based volunteers; administer agency policy for court-ordered community service.
Coordinate volunteer feedback and annual surveys.
Communicate with volunteers, maintain electronic databases, coordinate ongoing and annual recognition, and support volunteer involvement in communications, website content, and community events.
Maintain and track volunteer hours across programs.
Work with the Communications & Events Manager to capture volunteer and event stories and photos for marketing and cultivate engaged volunteers as donors.
Prepare and maintain reports for the President & CEO and Leadership Team.
Perform other duties as assigned or required.