Community Liaison | Thurston County

Puget Sound Home Health of King County•Tacoma, WA

10h

About The Position

Puget Sound Health & Hospice is seeking a Home Health and Hospice Community Liaison for Thurston County. The role serves as a link between referral sources, patients, and the clinical team, supporting transitions to care and positive patient and partner experiences. This is a strong sales position, with 80–90% of time spent in the field, focused on developing referral relationships, identifying appropriate patients, and meeting hospice referral and admission goals. Daily travel is required, and the liaison manages their own schedule.

Requirements

Prior medical sales experience.
A current, related book of business contacts in healthcare.
Exceptional communication, negotiation, and relationship-building skills.
Tenacity, empathy, emotional intelligence, and a solutions-oriented mindset.
A valid driver’s license, insurance, and reliable transportation; daily travel is required.

Nice To Haves

Medical sales experience in home health or hospice.
A current book of business.
An associate or bachelor’s degree in Marketing, Business, or a health-related science; preferred but not required.
Knowledge of Medicare guidelines for home health.
Clinicians, including therapists, nurses, and social workers, are strongly encouraged to apply.

Responsibilities

Respond to patient and referral-source requests and concerns.
Build partnerships with hospitals, physicians, and community organizations by meeting face-to-face with potential referral sources.
Educate referral sources about the agency’s services and maintain positive relationships with current referral sources.
Coordinate timely hospice admissions for patients transitioning to care.
Represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups.
Identify, contact, and manage potential clients, patients, and referral sources.
Source appropriate patients in the community through meetings with referral sources and patients.
Meet or exceed hospice referral and admission goals.

Benefits

Base salary of $85,000–$105,000 annually, depending on experience, plus bonuses.
Additional incentive bonuses based on productivity and individual performance.
Medical, dental, and vision coverage with HSA and FSA.
Free telehealth programs.
Paid holidays, sick leave, and paid time off.
401(k) with company match.
Company-paid life and AD&D insurance.
Monthly car/gas stipend.
Tuition reimbursement.
Employee Assistance Program.
Emergency fund access.
Referral bonuses.
Flexible scheduling.
Comprehensive training, mentorship, and professional development.