Community Liaison - Hospice

Adoration Health • Austin, TX

5d

About The Position

Adoration Hospice is seeking a Community Liaison in Austin, Texas, to represent the organization and promote hospice services to healthcare professionals, community partners, patients, and families. The role builds awareness of hospice care and connects people with compassionate end-of-life support.

The Community Liaison visits healthcare and senior-care facilities, develops relationships with referral partners, participates in community events, educates families and professionals, and coordinates with the care team to support smooth referrals and quality care. The role also tracks outreach activity in a CRM, uses market insights to improve outreach, completes administrative documentation, stays current on hospice care, and follows applicable healthcare regulations. The position is full-time, Monday through Friday, and covers Austin, Texas.

Adoration Health, an affiliate of BrightSpring Health Services, provides compassionate services in the home and support for patients, families, and caregivers. Its mission emphasizes dignity, fulfillment, and a community-focused approach to care.

Requirements

• Bachelor's degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• Minimum of 2 years of healthcare marketing experience.
• Current and valid state driver's license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management, task-management, and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and in the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Work with the care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time