Community Liaison Hospice

Enhabit Home Health & Hospice • Oklahoma City, OK

2d

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and physician practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. This work helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction.

The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements. A graduate of an approved school of nursing, therapy, or social work is highly preferred. The position requires at least two years of relevant business development, community relations, marketing, or sales experience in healthcare, along with demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. A valid state driver’s license, automobile liability insurance, dependable transportation, and strong communication, interpersonal, presentation, and intermediate technology skills are also required.

For clinical candidates, a clinical license must be maintained as required by state rules. Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred. Previous use of electronic referral systems and Homecare Homebase (HCHB), and established relationships with referral sources, are preferred. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or circumstances beyond the company’s control does not waive this requirement.

Requirements

• Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
• At least two years of experience in healthcare business development, community relations, marketing, or sales.
• Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
• Valid state driver’s license in the current state of residence, maintained as required.
• Automobile liability insurance as required by law.
• Strong interpersonal, communication, and presentation skills.
• For clinical candidates, a clinical license maintained as required by state requirements and applicable board rules.
• Dependable transportation in good working condition and ability to drive safely in all types of weather.
• Oral and written communication, fluency in English, and active listening skills.
• Intermediate technology skills, particularly Microsoft Office, including Word and Excel.
• In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

• Graduate of an approved school of nursing, therapy, or social work.
• Experience in home health, hospice, post-acute care, or related healthcare services.
• Previous experience using electronic referral systems and Homecare Homebase (HCHB).
• Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

• Manage relationships between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
• Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
• Help patients and partners navigate post-acute care transitions.
• Promote improved patient outcomes, effective care transitions, exceptional quality, and patient and referral-source satisfaction.

Benefits

• Generous paid time off for full-time employees.
• 401(k) matching.
• Medical, dental, and vision coverage.
• Supplemental insurance options.
• Flexible spending accounts.
• Incentive bonus opportunities.
• Continuing education and scholarship opportunities.

What This Job Offers

• Job Type: Full-time