Community Liaison

Trinity Health•Trinity Health PACE of Montgomery County, MD

36d•Onsite

About The Position

The primary purpose of this job position is to be responsible for developing relationships with community referral sources, agencies, healthcare/human services professionals, and families to provide greater understanding of the PACE Organization (PO). Community Liaison is responsible for obtaining referrals for people qualified and interested in the PO program. The Community Liaison is responsible to enter all qualified referrals into the Customer Relationship Management Platform (CRM) utilized by the PO. The Liaison will also work closely with PO staff to promote greater understanding of community needs. Join our team at PACE Montgomery County as a Community Liaison, where you'll play a pivotal role in connecting with community referral sources and promoting our PACE program. Your compassion and sales expertise will help us expand our reach and provide essential care to the elderly in Montgomery County.

Requirements

High school diploma or equivalent required.
At least two years of sales or marketing experience.
Valid driver’s license required.
Proficiency with Microsoft Office suite and basic knowledge/experience with email and calendaring systems.
Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse audiences.
Action-oriented, customer-focused, and adaptable to change, with strong decision-making abilities.
Ability to perform physical tasks such as kneeling, lifting, and bending as needed.

Nice To Haves

Bachelor’s degree preferred.
Experience partnering with senior community resources such as hospitals, senior living communities, and home care companies is preferred.
Bilingual Preferred

Responsibilities

Develop relationships with community referral sources, agencies, and healthcare professionals to educate them about the PACE Organization and secure referrals/enrollments for our program.
Collaborate with the team to enhance our brand in the community, identify sales opportunities, and establish lasting relationships with referral sources.
Implement effective sales strategies to meet growth objectives, working closely with management to drive results.
Provide in-services and presentations to the community as requested, sharing insights into the benefits of our program.
Utilize CRM system to track all referral information accurately and efficiently.