Community Liaison - Hospice Sales

Enhabit Home Health & Hospice•Lenexa, KS

18h

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of the company’s services and educating referral sources, patients, families, caregivers, and community partners about program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may substitute for degree requirements. A graduate of an approved school of nursing, therapy, or social work is highly preferred. The role requires at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The employee must maintain a valid driver's license, legally required automobile liability insurance, and dependable transportation in good working condition, and must be able to drive safely in all types of weather. Strong interpersonal, communication, and presentation skills, fluency in English, active listening, and intermediate technology skills—especially Microsoft Word and Excel—are required. Clinical employees must maintain the clinical license required by their state. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or circumstances beyond the company's control does not waive this requirement.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid driver's license in the state of residence and automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical employees, maintain the clinical license required by the state to perform the job in accordance with applicable board rules.
Maintain dependable transportation in good working condition and be able to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
Attend the office unless designated as a full-time remote position; occasional remote work for temporary personal needs or extraordinary circumstances does not waive this essential requirement.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by raising awareness of company services and educating referral sources, patients, families, caregivers, and community partners about program requirements.
Help patients and partners navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.