Community Liaison

City of New York•New York City, NY

About The Position

The New York City Mayor’s Office of Mass Engagement (OME) seeks Community Liaisons to represent the Mayor within specific identity communities and facilitate civic participation. Liaisons serve as a direct link between their communities, the Mayor and his administration, and City agencies. The role focuses on building lasting relationships, making government more accessible, and helping everyday New Yorkers shape policy and hold government accountable. The ideal candidate is a committed organizer who cares about meaningful public engagement in government policy and processes, is knowledgeable about their community, can manage complex projects with minimal guidance, and collaborates enthusiastically.

Requirements

  • Bachelor’s degree required.
  • At least 3 years of experience.
  • Commitment to meaningful public engagement in the development and implementation of government policies and processes.
  • Ability to manage complicated projects with minimal guidance.
  • Passion for and knowledge of the relevant community.
  • Ability to collaborate enthusiastically.

Responsibilities

  • Maintain key relationships with the citywide community associated with the liaison’s identity community.
  • Attend relevant community events and represent the Mayor at those events.
  • Build meaningful, reciprocal, trust-reinforcing relationships with community members, leaders, community-based organizations, advocacy groups, nonprofits, and policy experts.
  • Communicate quickly, effectively, and compassionately with community members and stakeholders during emergencies.
  • Develop and execute campaign plans in coordination with other OME staff.
  • Collect community feedback and innovative ideas and share them with OME colleagues, the administration, and relevant government entities.
  • Create pathways to make local government more accessible and understandable to the identity community.
  • Serve as a constituent liaison when necessary, working with senior administration staff to respond to questions.
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