Community Liaison

Care Hospice•Prescott Valley, AZ

About The Position

Hospice of the West is seeking a self-driven, compassionate Community Liaison to serve the Prescott Valley–Cottonwood area. The Community Liaison, also described as a Hospice Marketer / Sales Representative, represents the organization and promotes its hospice services throughout the community. The role focuses on building trust-based relationships with referral sources, physicians, and healthcare partners so that patients and families can access hospice care. The position supports awareness and preference for hospice services, drives referral and census growth, and serves as a knowledgeable, compassionate representative of the team. It also involves leading initial conversations with patients and families about hospice care, explaining the organization’s services and philosophy, and facilitating consent with empathy and respect. Compensation is listed as an average base pay range of $84,000–$90,000 per year, plus uncapped commission; the final offer depends on relevant experience and position responsibilities.

Requirements

  • At least two years of sales or marketing experience in healthcare.
  • Skill in establishing and maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure thorough understanding of hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
  • Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

  • Bachelor’s degree in a related field preferred; additional experience may substitute for the educational requirement.
  • Hospice or palliative care marketing experience strongly preferred.
  • Prior clinical experience is a plus.

Responsibilities

  • Establish and nurture relationships with physicians and healthcare partners to strengthen collaboration and trust within the medical community.
  • Conduct regular outreach as an advocate for the hospice services and the organization’s commitment to compassionate, high-quality care.
  • Grow the organization’s presence and position it as the provider of choice across the service area, contributing to growth and census goals.
  • Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
  • Lead initial conversations with patients and families about hospice care, explain services and philosophy, and facilitate consent with empathy and respect.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Career Path Program supporting internal growth, advancement, and increased pay.
  • 15 days of PTO and 10 holidays.
  • Tuition reimbursement and certification assistance.
  • Wellness and discount programs.
  • Cell phone, mileage, and gym membership reimbursement.
  • Company matching 401(k).
  • Uncapped commission.
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