COMMUNITY LIAISON- NORTHERN JERSEY

UHS•Westampton Township, NJ

7d•Hybrid

About The Position

Hampton Behavioral Health Center is a private behavioral healthcare center offering advanced behavioral health, diagnostic, and treatment services for adults, adolescents, and older adults through inpatient and outpatient programs. The center is committed to excellence in diagnosis, treatment, and education. We are seeking an energetic and motivated Community Liaison to serve the Northern Jersey Region. This role involves acting as a contact with new and existing referral sources, while continuously identifying and cultivating new referral sources with the potential to direct prospective clients to Hampton Behavioral Health Center. The regions responsible for are Bergen County, Essex County, Hudson County, Passaic County, Sussex County, and Warren County.

Requirements

Bachelor degree in clinically-related field, marketing or humanities, or licensed as RN.
Minimum of 3 years experience in clinical area.
Familiarity with Central Jersey healthcare environment.
Familiarity with personal computers.
Extensive travel involved within assigned to the Central & Northern Jersey Region.

Nice To Haves

Military background preferred.
Previous direct sales in marketing psychiatric services preferred.

Responsibilities

In conjunction with other Liaisons, assist with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
Develop and maintain strong and productive referral relationships, ensuring the organization is understood by referral sources and educating them on Hospital programs.
Assist the Director with market research activities to stay abreast of changing patient demographics and to evaluate marketing and communication activities to referral sources and the community.
Develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives, and the medical community.
Be flexible regarding schedules for evening and weekend events to maintain relationships with referral sources.
Facilitate mobile level of care assessments for patients in other treatment settings for treatment options at Hampton Behavioral Health.
Conduct level of care assessments on patients seeking evaluation for psychiatric treatment (with possible co-occurring substance abuse).
Provide crisis and supportive contact with patients and families.
Responsible for accurate and timely documentation.
Coordinate with insurance companies for authorizations of recommended treatment.
Maintain the facility’s presence in the community by regular attendance at community meetings such as SRC, PAC, and mental health boards, along with other community groups as needed.
Maintain ongoing relationships by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
Possess excellent written and verbal communication skills, service excellence skills, ability to work with the team on a consistent basis, and commitment to maintaining strong referral relationships.