Community Liaison

Puget Sound Home Health of King County•Tacoma, WA

About The Position

Puget Sound Health & Hospice is seeking a Home Health and Hospice Community Liaison for Pierce County. The role serves as a link between referral sources, patients, and the clinical team, supporting transitions and access to care. This is a strong sales position, with 80–90% of time spent in the field. The liaison builds relationships, develops referrals, and works to meet hospice referral and admission goals. Daily travel is required, and the position offers autonomy to manage and plan a flexible schedule.

Requirements

Prior medical sales experience.
Exceptional communication, negotiation, and relationship-building skills.
Tenacity, empathy, emotional intelligence, and a solutions-oriented mindset.
Licensed and insured driver with reliable transportation; daily travel is required.

Nice To Haves

Medical sales experience in home health or hospice.
A current book of business.
Associate or bachelor’s degree in Marketing, Business, or a health-related science.
Knowledge of Medicare guidelines for home health.
Clinicians, including therapists, nurses, and social workers, are strongly encouraged to apply.

Responsibilities

Respond to patient and referral source requests and concerns.
Build partnerships with hospitals, physicians, and community organizations by meeting face-to-face with potential key referral sources.
Educate referral sources about the agency’s services and maintain positive relationships with current referral sources.
Coordinate timely admissions for patients transitioning to hospice.
Represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups.
Identify, contact, and manage potential clients, patients, and referral sources.
Find appropriate patients in the community through meetings with referral sources and patients.
Meet or exceed hospice referral and admission goals.

Benefits

Base salary of $85,000 to $105,000 annually, depending on experience, plus bonuses.
Additional incentive bonuses based on productivity and individual performance.
Medical, dental, and vision coverage with HSA and FSA.
Free telehealth programs.
Paid holidays, sick leave, and PTO.
401(k) with company match.
Paid life and AD&D insurance.
Monthly car/gas stipend.
Tuition reimbursement.
Employee Assistance Program.
Emergency fund access.
Referral bonuses.
Flexible scheduling and autonomy to manage the work schedule.
Comprehensive training, mentorship, and professional development.