Community Integration Case Manager

Northeast Counseling Services•Wilkes-Barre, PA

1d•Onsite

About The Position

Northeast Counseling Services is seeking a dedicated Community Integration Caseworker to provide behavioral health screening, care coordination, and community reintegration support for incarcerated individuals with mental health and substance use concerns. The position is primarily based within a correctional facility and works closely with inmates, correctional staff, treatment providers, and community agencies to facilitate successful reentry planning and continuity of care upon release. The Community Integration Caseworker provides screening, assessment, referral, and care coordination services to incarcerated individuals. Using a strengths-based, recovery-oriented approach, the Caseworker helps individuals identify barriers, access resources, and develop plans that promote recovery, stability, and successful reintegration into the community. The role is primarily conducted within the prison setting, with occasional attendance at court proceedings, community meetings, and other related appointments as needed. This is a full-time, salaried position.

Requirements

Bachelor's degree in Social Work, Psychology, Human Services, Criminal Justice, Sociology, or a related field.
At least five years of experience in behavioral health, substance use treatment, criminal justice, corrections, case management, or a related human services field.
Ability to work independently within a correctional environment while maintaining professionalism, sound judgment, and effective boundaries.
Strong interpersonal, communication, documentation, organizational, and problem-solving skills.
Ability to manage crisis situations effectively and remain composed in challenging environments.
Valid driver's license.
Successful completion of an FBI Clearance, PA Criminal Clearance, and Child Abuse Clearance.

Nice To Haves

Experience coordinating services across multiple systems and collaborating with community partners.

Responsibilities

Conduct mental health and substance use screenings and complete required assessments within established timeframes.
Develop individualized reentry and service coordination plans addressing behavioral health, housing, employment, educational, medical, and social service needs.
Collaborate with correctional staff, behavioral health professionals, substance use treatment providers, attorneys, probation and parole personnel, court representatives, and community agencies to support transitions from incarceration.
Coordinate referrals and facilitate access to community-based services to ensure continuity of care upon release.
Assist individuals in obtaining healthcare, benefits, housing, employment opportunities, transportation, and other resources necessary for community stability.
Build and maintain working relationships with community organizations, referral sources, treatment providers, and legal system stakeholders.
Educate individuals about available services, recovery supports, and community resources.
Maintain accurate and timely documentation, reports, correspondence, and electronic records in accordance with agency requirements.
Use verbal de-escalation techniques and crisis intervention skills with individuals experiencing emotional or behavioral challenges.
Attend supervision sessions, staff meetings, trainings, and professional development activities as assigned.
Maintain confidentiality and comply with agency policies, correctional facility regulations, and applicable state and federal requirements.
Travel and attend court hearings or related meetings as required to support client needs and program objectives.