Community Reentry Case Manager

RHA Health Services • Asheville, NC

8d

About The Position

The Community Reentry Case Manager provides support to individuals with mental health or substance abuse needs in residential, school, workplace, and community settings. Services are strength-based and promote recovery, symptom reduction, coping skills, and the highest possible level of community functioning. The role relies on supervision and direction to provide quality services.

As part of RHA’s Reentry Services Team, the Case Manager coordinates with community providers to assess, plan, and implement strategies that reduce recidivism, increase public safety, and support stable community living. The position provides immediate reentry services to clients with behavioral health needs being released from Buncombe County Detention Facility, combining direct services with peer coordination.

Requirements

• Qualified Professional status.
• Experience with the criminal justice system.
• Experience working with justice-involved or formerly incarcerated people.
• Ability to work flexibly in a fast-paced environment with multiple demands.
• Ability to navigate complex systems and engage individuals in services.
• Ability to conduct sensitive, empathetic conversations and interviews while respecting clients’ dignity and diversity.
• Bachelor’s degree or a combination of education and experience.
• Excellent written and oral communication skills.
• Strong attention to detail and ability to collect and report data.
• Reliable transportation to complete job functions.
• Complete pre-employment criminal background and registry checks, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring driving: provide proof of driver’s license, driver’s insurance, and vehicle if required to transport individuals.

Responsibilities

• Help clients receive services identified during the planning process.
• Help clients, family members, and providers access identified community resources.
• Provide case management to link clients with appropriate services before and after release.
• Facilitate group programming at Buncombe County Detention Facility.
• Support clients in developing daily and community living, socialization, adaptation, behavior-management, and anger-management skills.
• Liaise and consult with community agencies to coordinate the intervention process.
• Report required data and participate in program evaluation.
• Build and maintain positive relationships with community providers to support continuity of client care.
• Use working knowledge of available community resources.
• Participate in committees and community meetings as needed to educate partners about RHA services at Buncombe County Detention Facility.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time