Community Reentry Case Manager

RHA Health Services, LLC • Asheville, NC

10d

About The Position

The Community Reentry Case Manager serves on the RHA Reentry Services Team and coordinates with community providers to assess, plan, and implement strategies that reduce recidivism, increase public safety, and support clients transitioning to stable community living. The role provides immediate reentry services to clients with behavioral health needs being released from Buncombe County Detention Facility, combining direct services with peer coordination.

The position supports people with mental health or substance use issues in residential, school, workplace, and community settings. Interventions are strength-based and focus on promoting recovery, reducing symptoms, increasing coping skills, and helping individuals achieve the highest level of functioning in the community. The role relies on supervision and direction to provide quality services.

Requirements

• Qualified Professional (QP).
• Experience with the criminal justice system.
• Experience working with justice-involved or formerly incarcerated people.
• Ability to work flexibly in a fast-paced environment with multiple demands.
• Ability to navigate complex systems and engage individuals in services.
• Ability to conduct sensitive, empathetic interviews and conversations while respecting clients’ dignity and diversity.
• Bachelor's degree or a combination of education and experience.
• Excellent written and oral communication skills.
• Strong attention to detail and ability to collect and report data.
• Reliable means of transportation to complete job functions.

Responsibilities

• Assist clients in receiving services identified in the planning process.
• Help clients, family members, and/or providers access identified community resources.
• Provide case management to link clients with appropriate services before and after release.
• Facilitate group programming at Buncombe County Detention Facility (BCDF).
• Support clients in developing daily and community living, socialization, adaptation, behavior management, and anger management skills.
• Act as a liaison and consult with community agencies to coordinate the intervention process.
• Report data as required and participate in program evaluation.
• Build and maintain positive relationships with community providers to support continuity of client care.
• Maintain working knowledge of available community resources.
• Participate in committees and community meetings as needed to educate community partners about RHA services at BCDF.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time