Case Manager, Community Corrections

Core Civic•COMMERCE CITY, CO

About The Position

The Case Manager, Community Corrections is responsible for programmatic goals, ensuring court-ordered conditions are met, and helping residents reestablish family and community ties as required. The role ensures contractual deadlines are met and residents’ performance is properly monitored and documented. The Case Manager provides exceptional customer service and complies with company policies and procedures.

Requirements

Bachelor’s degree from an accredited college or university; additional related work experience may substitute for the education requirement on a year-for-year basis.
Ability to complete pre-service and other training programs as required.
Ability to communicate clearly verbally and in writing.
Ability to apply problem-solving techniques to complex issues.
Must be at least 18 years of age.

Nice To Haves

Experience with Microsoft Office or similar software applications.
Valid driver’s license.

Responsibilities

Supervise a caseload of residents/inmates to ensure program requirements are being met.
Evaluate programming progress and participate in resident/inmate progress meetings.
Conduct assessments.
Ensure residents/inmates are accountable in the community through phone calls, onsite checks, and verification of submitted documentation and requests.
Review and oversee resident/inmate financial obligations.
Review and evaluate resident/inmate behavior and determine whether disciplinary measures are needed.
Ensure resident/inmate physical and electronic files are up to date and contain all relevant and pertinent information.
Ensure contractual deadlines are met and residents’ performance is monitored and documented properly.
Help ensure court-ordered conditions are met and support the reestablishment of family and community ties as required.
Provide customer service and comply with company policies and procedures.