Receptionist, Community Corrections

CoreCivic • El Paso, TX

4d

About The Position

CoreCivic is seeking a Receptionist, Community Corrections to answer telephones, route calls, and receive visitors. The position may be assigned to a fixed or rotating shift and may include routine-to-average-difficulty general clerical work. The receptionist operates a switchboard during heavy call volume, provides information to callers, routes calls, and takes accurate, legible messages. The role also involves maintaining organized, confidential files; preparing documents using word-processing and spreadsheet programs; copying, compiling, and distributing materials; and handling incoming and outgoing mail and packages in accordance with applicable procedures and regulations.

Requirements

• High school diploma, GED certification, or equivalent is required.
• Must demonstrate the ability to learn to operate a private branch exchange telephone system.
• Must be at least 18 years of age.

Nice To Haves

• One year of general office experience.
• Experience with Microsoft Office applications.
• A valid driver’s license, unless required by contract or applicable statute.

Responsibilities

• Operate the switchboard calmly and efficiently during heavy call volume.
• Answer telephone calls, provide information, route calls to the appropriate person, and take accurate, legible messages.
• Create, organize, and maintain files by sorting, labeling, filing, and retrieving records according to company and facility retention and storage procedures.
• Maintain the confidentiality and security of records.
• Input text and produce finished documents using word-processing and spreadsheet programs on a computerized system.
• Copy, compile, and distribute materials as necessary.
• Receive, sort, and distribute interoffice and incoming mail, including certified and registered mail and packages, in accordance with applicable rules and regulations.
• Prepare outgoing mail and packages.
• Receive visitors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED