About The Position

The Community Health Worker assists with outreach and engagement for eligible Managed Care Plan members and supports care management by helping clients get to assigned appointments and social services. The role is part of Telecare San Diego’s 24/7 Mobile Crisis Response Team (MCRT), which serves people of all ages experiencing mental health crises. Shifts and days vary as needed.

Requirements

  • High school diploma or GED.
  • Two years of experience providing mental health or intensive case management services and coordination.
  • Paraprofessional, with or without lived mental health experience.
  • Experience supporting individuals with physical health challenges in navigating the physical health care system.
  • Must be at least 18 years of age.
  • Must hold CPR, Crisis Prevention Institute (CPI), and First Aid certifications on the date of employment or obtain them within 60 days of employment, and maintain current certifications throughout employment.
  • Valid and current driver’s license and personal vehicle insurance with the applicant listed as a driver.
  • Willingness to use a company vehicle to drive clients.
  • If the role requires driving, a motor vehicle clearance and proof of auto insurance are required at employment and must be maintained.
  • Employment is contingent on satisfactory completion of applicable post-offer physical examination, two-step tuberculosis PPD test, criminal background clearances, excluded-party sanctions, and degree or license verification.

Responsibilities

  • Provide outreach and engagement to eligible Managed Care Plan members.
  • Support care management through transportation assistance to assigned appointments and social services.
  • Use a company vehicle to drive clients to appointments, groups, and other destinations.

Benefits

  • Paid time off accrual each pay period for eligible employees working 20 or more hours per week, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Hourly shift differentials: 6% for PM shifts and 10% for NOC shifts.
  • Hourly weekend shift differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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