About The Position

The Community Health Worker assists with outreach and engagement for eligible Managed Care Plan members and supports care management by providing transportation assistance to assigned appointments and social services. The role is part of Telecare San Diego’s 24/7 Mobile Crisis Response Team (MCRT), which serves people of all ages experiencing a mental health crisis. The expected starting wage is $23.00; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements.

Requirements

  • High school diploma or GED.
  • Two years of experience providing mental health or intensive case management services and coordination.
  • Paraprofessional experience; lived mental health experience may be present or absent.
  • Experience supporting individuals with physical health challenges to navigate the physical health care system.
  • At least 18 years of age.
  • CPR, Crisis Prevention Institute (CPI), and First Aid certifications by the date of employment or within 60 days of employment, maintained throughout employment.
  • Valid and current driver’s license and personal vehicle insurance listing the applicant as a driver.
  • Willingness to use the company vehicle to drive clients to appointments, groups, and other destinations.
  • Successful completion of applicable post-offer physical examination, two-step PPD test for tuberculosis, criminal background clearances, excluded-party sanctions, and degree or license verification.
  • If driving is required, a motor vehicle clearance and proof of auto insurance are required at employment and must be maintained throughout employment.

Responsibilities

  • Provide outreach and engagement to eligible Managed Care Plan members.
  • Support care management through transportation assistance to assigned appointments and social services.
  • Use a company vehicle to transport clients to appointments and groups, as needed.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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