Community Health Worker - El Centro OB/GYN

Cleveland Clinic•Lorain, OH

13d

About The Position

The Community Health Worker Apprentice develops the skills needed to serve as a liaison between patients, the healthcare system, and community-based organizations. Under the mentorship of an experienced CHW preceptor, the apprentice receives hands-on experience and training to help improve health outcomes for diverse and underserved populations. The role supports community partnerships, health equity, and access to health and community services. Candidates must reside in Northeast Ohio. From January 11 through February 8, 2027, the caregiver works 8:30 a.m. to 5:00 p.m., with approximately 20% local travel within Northeast Ohio. The apprentice attends Tri-C classes concurrently, Tuesdays and Thursdays from 5:30 p.m. to 8:30 p.m. Classes are hybrid, with Zoom and onsite labs at Tri-C Metro Campus. The apprenticeship location is Langston Hughes, with placement locations in Lorain, Fairview, and Cleveland Clinic El Centro Outpatient Center - OB/GYN. Beginning February 9, the schedule is Monday 8:00 a.m. to 4:00 p.m., Tuesday 8:00 a.m. to 4:00 p.m., Wednesday 8:00 a.m. to 3:30 p.m., Thursday 8:00 a.m. to 4:30 p.m., and Friday off. Additional onsite labs are scheduled for May 20 from 5:30 p.m. to 8:30 p.m. and June 8 from 5:00 p.m. to 9:00 p.m. The apprenticeship pays a flat rate of $18.50 per hour.

Requirements

High school diploma or equivalent.
Knowledge and expertise gained through personal identity, culture, or background to support patients and families.
Effective time management, including organizing time and prioritizing projects efficiently.
De-escalation, problem-solving, and change- and conflict-management skills.
Ability to develop trust and effective working relationships with staff, individuals, families, and internal and external professionals.
Strong information-gathering and interviewing techniques.
Excellent interpersonal skills, particularly oral and written communication.
Must reside in Northeast Ohio.

Nice To Haves

Bilingual in Spanish.
Community service experience.
Past work experience in a medical office setting.
Informal community health worker experience.
Epic experience.
Healthcare experience.

Responsibilities

Learn and demonstrate core functions including patient care, community outreach, and connecting patients with essential resources.
Work with patients and community organizations to foster trust and open communication.
Develop relationships that improve healthcare access and outcomes.
Learn about the cultural dynamics of the communities served.
Help ensure community healthcare services are accessible, appropriate, and respectful of community needs.
Help patients navigate the healthcare system and access needed support.
Gain experience providing informal counseling and advocacy.
Participate in outreach to educate the community about health matters and promote self-sufficiency and health knowledge.
Learn how partnerships among medical providers, community organizations, and CHWs create comprehensive patient support.
Act as an intermediary among patients, medical providers, and community organizations to improve care coordination and delivery.