Community Health Program Manager, CHNA Design & Implementation

Parkland Health

3d•Hybrid

About The Position

Manages the design, development, implementation planning, and performance monitoring of community health programs, with primary responsibility for advancing Parkland’s Community Health Needs Assessment (CHNA) Implementation Plan. Applies in-depth knowledge of community health and program management to translate community needs, stakeholder input, and evaluation findings into evidence-informed program designs and actionable implementation priorities. Coordinates governance and accountability processes, monitors progress toward established goals, facilitates resolution of barriers, and recommends improvements that support measurable community health outcomes. Aligns implementation activities with operational departments and organizational priorities, and guides cross-functional contributors through collaboration and professional expertise without formal supervisory responsibility. The role manages development and ongoing refinement of the triennial CHNA Implementation Plan, including its goals, strategies, program designs, performance measures, timelines, and accountability mechanisms. It supports performance reviews, issue escalation, evaluation, reporting, community partnerships, and continuous improvement.

Requirements

Bachelor’s degree in Public Health, Healthcare Administration, Health Policy, Population Health, Nursing, Epidemiology, Public Administration, Health Sciences, or a related field.
Five years of progressively responsible experience in community/population health, CHNA implementation, healthcare planning, performance improvement, implementation governance, program design, program evaluation, or public health program management.
Experience leading complex initiatives, implementation planning, and performance monitoring.
Adept problem-solving and decision-making skills.
Adept collaboration and teamwork skills.
Adept growth mindset skills, including agility and developing yourself and others.
Adept execution and delivery skills, including planning, delivering, and supporting.
Adept business intelligence.
Adept digital literacy skills.

Nice To Haves

Master’s degree (MPH, MHA, MPA, MSN, DrPH, or related field).
Seven years of progressively responsible experience.

Responsibilities

Manage development, coordination, and ongoing refinement of Parkland’s triennial CHNA Implementation Plan, including goals, strategies, program designs, performance measures, timelines, and accountability mechanisms.
Advise cross-functional program contributors on implementation priorities and expectations, and coordinate the CHNA governance and accountability framework through structured follow-up, performance reviews, and issue escalation.
Translate CHNA findings, community and stakeholder input, evaluation results, and other relevant data into evidence-informed program designs and implementation approaches that address identified community needs.
Monitor implementation against milestones, performance measures, and intended outcomes; identify risks, barriers, and dependencies; and facilitate corrective action, escalation, and follow-up with accountable stakeholders.
Develop dashboards, scorecards, performance reports, and evaluation findings to communicate progress and recommend program enhancement, redesign, sustainability, scaling, and resource optimization.
Support preparation of annual implementation reports, triennial CHNA reports, and applicable community benefit reporting.
Consult with analytics, epidemiology, intelligence, and evaluation partners, including the Program Evaluator, to establish evaluation frameworks, interpret findings, and assess the effectiveness and impact of CHNA implementation strategies.
Coordinate with community organizations, public health agencies, and other stakeholders to incorporate community perspectives, align implementation activities, strengthen partnerships, and advance shared community health priorities.
Coach program contributors on implementation planning, performance monitoring, documentation, and continuous improvement practices.
Guide colleagues on relevant community health practices, implementation methods, reporting expectations, and organizational requirements, incorporating emerging evidence, appropriate analytical tools and technologies, and awareness of impacts on related operational areas.