Community Health Program Spec

AFMC•Little Rock, AR

About The Position

Responsible for communicating, educating, and coordinating community-based health and wellness projects and activities to improve outcomes in targeted patient populations. The role supports the implementation and evaluation of educational activities, wellness programs, and resources for participating organizations and community members. It collaborates with healthcare professionals, community partners, and program staff to accomplish goals within designated timeframes and supports AFMC’s mission, vision, and values through honesty, excellence, accountability, respect, and teamwork. The position requires maintaining knowledge of assigned projects, including contracts, deliverables, policies, and procedures; communicating effectively with internal and external clients; representing AFMC at external functions; and following AFMC, state, and federal data confidentiality, security, and HIPAA protocols. Other duties may be assigned. A bachelor’s degree in a health sciences field, business, or a related field is required, though five years of related work experience may substitute for the degree in addition to the stated experience requirement. A master’s degree and Diabetes Self-Management Education Trainer qualification are desirable. Three years of experience in healthcare, community outreach, health education, or a related field are required. Reliable, high-speed wireless internet service is also required.

Requirements

  • Bachelor’s degree in a health sciences field, business, or a related field; five years of related work experience may substitute for the degree, in addition to the stated experience requirement.
  • Three years of experience in healthcare, community outreach, health education, or a related field.
  • Intermediate computer skills, including Excel, Word, PowerPoint, and Outlook.
  • Typing speed of 50 words per minute.
  • Exceptional business English and spelling skills.
  • Ability to maintain confidentiality.
  • Strong oral and written communication skills.
  • Ability to compile presentations.
  • Creativity and customer service skills.
  • Ability to meet deadlines and attention to detail.
  • Flexibility, initiative, and ability to work independently and collaboratively toward stated goals.
  • Knowledge of HIT/EHR and medical terminology.
  • Ability to facilitate and relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public.
  • Ability to multitask, prioritize, and stay organized.
  • Problem-solving and project management skills.
  • Professionalism and time-management skills.
  • Ability to read, interpret, and apply laws, rules, and regulations.
  • Knowledge of quality improvement processes and techniques.
  • Valid driver’s license and active auto insurance.
  • Ability to travel, including overnight travel.
  • Reliable, high-speed wireless internet service (Wi-Fi).
  • Ability to perform essential job functions with or without reasonable accommodation, including mobility, reaching, bending, lifting, grasping, reading, writing, communicating with personnel, remaining calm under stress, and traveling as needed.
  • Ability to lift and transport 25 pounds.

Nice To Haves

  • Master’s degree in a health sciences field, business, or a related field.
  • Diabetes Self-Management Education Trainer qualification.
  • Experience working with community organizations, faith-based organizations, or in health promotion.

Responsibilities

  • Collaborate with team members to develop strategies for implementing community-based health and wellness objectives.
  • Assist with coordinating health education, wellness activities, community resources, and referral processes.
  • Participate in planning, developing, implementing, delivering, and evaluating program activities for each academic detailing episode.
  • Communicate program data, AFMC project goals, performance indicators, and timelines to appropriate target audiences.
  • Serve as a resource and trainer for participating organizations, including faith-based organizations, wellness champions, and community partners.
  • Use the project-tracking database to document, collect, and interpret data for contractual and other reporting requirements.
  • Maintain accurate statistical data.
  • Log community outreach visits and wellness activities, recording date, time, location, name, topics covered, feedback, and recommendations; enter the log into the project tracking system or other electronic storage within five days of the visit unless directed otherwise.
  • Identify, present, and discuss progress and issues relating to focus areas, and suggest solutions to support program development.
  • Ensure activities address designated performance goals and target audiences and are completed within designated timeframes.
  • Maintain knowledge of assigned projects, contracts, deliverables, policies, and procedures.
  • Communicate effectively with internal and external clients and represent AFMC at external functions.
  • Perform periodic outreach to program participants.
  • Follow format, content, and style guidelines while ensuring usability, accuracy, consistency, and quality.
  • Follow AFMC, state, and federal protocols for data confidentiality and security, including HIPAA compliance.
  • Perform other duties as assigned.
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