Community Outreach Specialist - Temp

Northwell Health•Lake Success, NY

About The Position

FlexStaff is seeking a temporary, bilingual Spanish Community Health Outreach Specialist for a client in Brooklyn. The position provides community outreach and enrollment support to Group Health members and staff and assists the healthcare team in screening underserved populations. The role also provides program information, appointment-scheduling assistance, member advocacy, non-clinical support, documentation, database maintenance, and clerical support. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The position is based in Brooklyn. Equipment pickup on the first day will take place at a Long Island location, and some trainings may be held in Manhattan or Long Island. The stated pay rate is $25 per hour.

Requirements

  • High school diploma.
  • Valid New York State driver's license.
  • Prior related work experience in a healthcare setting.
  • Ability to communicate and interact effectively with patients and families from diverse cultural backgrounds.
  • Bilingual Spanish.

Responsibilities

  • Participate in community outreach and enrollment activities.
  • Assist the healthcare team in screening underserved populations.
  • Interview candidates, family members, and caregivers to compile and document relevant demographic, economic, social, institutional, and other information.
  • Provide candidates with program information and materials.
  • Contact members and assist them in scheduling appointments.
  • Attend and participate in meetings to advocate for members, as required.
  • Travel to member homes to provide non-clinical support, as directed.
  • Collaborate with clinical and non-clinical team members to maintain proper documentation, workflows, and procedures.
  • Maintain the integrity of department and member records in accordance with system policies and procedures and State and Federal regulations.
  • Maintain and update the department computer system/database.
  • Provide clerical assistance to team members.
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