Community Outreach Specialist - Temp

FlexStaff•Village of New Hyde Park, NY
•Onsite

About The Position

FlexStaff is seeking a temporary, bilingual Spanish Community Health Outreach Specialist for a client in Brooklyn. The position provides community outreach and enrollment support to Group Health members and staff. The role is based in Brooklyn; first-day equipment pickup will take place at a Long Island location, and some trainings may be held in Manhattan or Long Island. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The stated pay rate is $25 per hour. The position supports outreach and enrollment, screening underserved populations, collecting and documenting information, sharing program information, scheduling appointments, advocating for members, and maintaining records and department systems. The role may include travel to members’ homes to provide non-clinical support as directed.

Requirements

  • High school diploma.
  • Valid New York State driver’s license.
  • Prior related work experience in a healthcare setting.
  • Ability to communicate and interact effectively with patients and families from diverse cultural backgrounds.
  • Bilingual Spanish.

Responsibilities

  • Participate in community outreach and enrollment activities.
  • Assist the healthcare team in screening underserved populations.
  • Interview candidates, family members, and caregivers to compile and document relevant demographic, economic, social, institutional, and other information.
  • Provide candidates with program information and materials.
  • Contact members and assist them with scheduling appointments.
  • Attend and participate in meetings to advocate for members, as required.
  • Travel to member homes to provide non-clinical support, as directed.
  • Collaborate with clinical and non-clinical team members to maintain documentation, workflows, and procedures.
  • Maintain the integrity of department and member records in accordance with system policies and procedures and State and Federal regulations.
  • Maintain and update the department computer system/database.
  • Provide clerical assistance to team members.
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