Community Habilitation Coordinator/QIDP

The Arc Oneida-Lewis•Utica, NY

About The Position

The Community Habilitation Coordinator/QIDP oversees the day-to-day operations of the HCBS Community Habilitation, Children’s Respite, and In-Home Respite programs in the south within the Community and Family Services department. The role covers assessments, habilitation plan development and implementation, program finances, quality assurance and improvement, direct care as needed, and staff recruitment, training, scheduling, and supervision. The coordinator demonstrates compassion, dignity, and respect when interacting with staff, families, and people supported, and promotes the agency’s mission, CQL outcomes, and Core Values. The coordinator safeguards the health, safety, rights, comfort, and well-being of people supported, ensures compliance with OPWDD and agency regulations, and supports self-determination, choice, community inclusion, independence, productivity, and personal outcomes. The role provides leadership in problem solving, planning, decision-making, and delegation; promotes communication among staff, families, and individuals; supervises Habilitation Specialists II, Respite Specialists, and Staff Supervisors; and coordinates recruitment support, training, competency observations, meetings, and per diem staffing. The coordinator collaborates with individuals, families, Care Managers, and Plan Writers to assess service needs and develop, implement, and update habilitation plans. Responsibilities include maintaining individual records, preparing and distributing documentation, monitoring service quality, reviewing respite notes, ensuring time-sheet and petty-cash accuracy, and submitting information for monthly board reports. The coordinator also supports policy and procedure development, conducts utilization reviews and internal audits, addresses audit findings, and works with the Compliance/QA Manager to ensure documentation meets regulatory standards. The position requires travel to offsite locations and may require operating an agency vehicle and transporting individuals, as well as maintaining acceptable agency driver certification. The stated pay rate is $40,040.00. The employer offers a comprehensive benefit package, generous paid time off, and paid training.

Requirements

A bachelor’s degree in Human Services or a related field from an accredited college, or an equivalent combination of education and experience that provides the required knowledge and skills.
Three years of professional-level leadership experience in a developmental disabilities program, or equivalent qualifications.
Professional licensure that qualifies the candidate for QIDP status.
Valid New York State driver’s license with an acceptable driving record.
Computer literacy and experience with Microsoft Word, Office, Excel, Access, and a large database.
Effective verbal and written communication skills, time-management skills, and organizational ability.
Demonstrated supervisory competence.
Vision and hearing corrected to within normal limits.
Ability to complete the full range of body motions, including bending, kneeling, squatting, sitting, climbing, reaching, and lifting, and to carry items up to 50 pounds with or without assistance.
Ability to be trained in emergency first aid, including CPR and behavioral techniques as required by program needs.
May be required to effectively operate an agency vehicle and maintain acceptable agency Driver’s Certification status.

Responsibilities

Promote and adhere to the agency’s CQL outcomes, Core Values, and mission.
Protect people supported from abuse, neglect, mistreatment, and exploitation, and monitor their safety, well-being, and rights in accordance with applicable regulations.
Support self-determination, choice, personal outcomes, community inclusion, independence, and productivity.
Provide leadership in problem solving, planning, decision-making, and delegation, and facilitate open communication among staff, families, and people supported.
Assist Human Resources with interviewing direct support candidates, recommending viable candidates, and communicating staffing vacancies.
Oversee Community Habilitation, Children’s Respite, and In-Home Respite programs in the south within Community and Family Services.
Complete Initial Service Provider Training observations and 90-day and yearly Core Competencies.
Directly supervise Habilitation Specialists II, Respite Specialists, and Staff Supervisors.
Gather and submit information for monthly board reports to the Director of Community and Family Services.
Schedule per diem staff for Children’s Programs.
Work with individuals, families, Care Managers, and Plan Writers to develop or change habilitation plans; attend plan intakes and reviews.
Develop habilitation plans that meet HCBS manual criteria using PISP/ISP information and team input, update plans at least semi-annually, and maintain individual records.
Assess the skill levels of people requesting Community Habilitation services to determine service type, frequency, and duration.
Prepare and distribute required individual documentation, including daily and weekly notes and concern summaries.
Consult with Care Managers and maintain contact with individuals to support quality service delivery.
Train and assist direct care staff in active treatment, age appropriateness, functional outcome planning, habilitation plan implementation, documentation, and file maintenance.
Conduct bi-monthly staff meetings.
Ensure staff time sheets are accurate and submitted and approved in Deputy daily.
Verify petty cash receipts and submit them monthly to the Director of Community and Family Services.
Assist with developing policies and procedures to ensure program compliance with governing regulations.
Ensure utilization reviews and scheduled internal audits are completed, and address issues arising from audits and reviews, including Quality Assurance, Corporate Compliance, and Bureau of Program Certification findings.
Ensure every individual has a current habilitation plan that corresponds with the Life Plan and promotes valued outcomes.
Review weekly In-Home and Children’s Respite notes for compliance.
Work cooperatively with the Community and Family Services Compliance/QA Manager to ensure program documentation is complete and meets regulatory standards.
Provide direct care as necessary.
Travel to offsite locations and, as required by program needs, operate an agency vehicle and transport individuals.