Community Habilitation Coordinator/QIDP

The Arc Oneida-Lewis•City of Utica, NY

3d•$40,040 - $40,040

About The Position

The Community Habilitation Coordinator/QIDP oversees the day-to-day operations of the HCBS Community Habilitation, Children's Respite, and In-Home Respite programs in the south within the Community and Family Services department. The role includes assessments, service-plan development and implementation, program finance monitoring, quality assurance and improvement, direct care as needed, staff recruitment, training, scheduling, and supervision. The Coordinator is expected to conduct themselves professionally and interact with staff, families, and people receiving services with compassion, dignity, and respect. The Coordinator promotes the agency's CQL outcomes, Core Values, and mission; protects the health, safety, rights, and well-being of people supported; and maintains compliance with applicable OPWDD, agency, and other governing regulations. The role provides leadership in planning, problem-solving, decision-making, and delegation, while facilitating communication among staff, families, and people receiving services. The Coordinator develops and updates habilitation plans with individuals, families, Care Managers, and Plan Writers; assesses service needs; attends plan intakes and reviews; and ensures plans align with Life Plans and promote self-determination, choice, community inclusion, independence, productivity, and personal outcomes. The role also ensures service documentation, files, time sheets, respite notes, utilization reviews, and internal audits are complete and compliant. The position supervises Habilitation Specialists II, Respite Specialists, and Staff Supervisors; assists with hiring and training; schedules per diem staff for Children's Programs; and supports direct care staff in active treatment, functional outcome planning, plan implementation, and documentation. It also assists the Director of Community and Family Services with policies and procedures and monthly board-report information, and works with the Compliance/QA Manager to maintain required documentation and regulatory standards. The role requires travel to offsite locations. Staff may need to operate an agency vehicle and transport individuals, and may be required to maintain acceptable agency Driver's Certification status. The position involves a full range of body motion, including bending, kneeling, squatting, sitting, climbing, reaching, and lifting or carrying items up to 50 pounds, with or without assistance.

Requirements

Effective verbal and written communication skills, time-management skills, and organizational ability.
Demonstrated supervisory competence.
Vision and hearing corrected to within normal limits.
Ability to perform a full range of body motion, including bending, kneeling, squatting, sitting, climbing, reaching, and lifting or carrying items up to 50 pounds, with or without assistance.
A bachelor's degree in Human Services or a related field from an accredited college, or equivalent education and experience providing the required knowledge and skills.
Three years of professional-level leadership experience in a developmental disabilities program, or equivalent qualifications.
Professional licensure qualifying the candidate for QIDP status.
Valid New York State driver's license with an acceptable driving record.
Computer literacy and experience with Microsoft Word, Office, Excel, Access, and a large database.
Ability to be trained in emergency first aid, including CPR and behavioral techniques as mandated by program needs.
May be required to effectively operate an agency vehicle, transport individuals, and receive and maintain acceptable agency Driver's Certification status.

Responsibilities

Promote and adhere to the agency's CQL outcomes, Core Values, and mission.
Protect people supported from abuse, neglect, mistreatment, and exploitation, and monitor their safety, rights, comfort, and well-being in accordance with applicable regulations and policies.
Support self-determination, choice, personal outcomes, individualization, community inclusion, independence, and productivity for people receiving services.
Demonstrate knowledge of applicable OPWDD and agency regulations and maintain site compliance.
Lead teams in problem-solving, planning, decision-making, delegation, and open communication among staff, families, and people supported.
Assist Human Resources with interviewing direct support candidates, recommending candidates, and identifying vacancies for advertising.
Oversee new and existing Community Habilitation, In-Home Respite, and Children's Respite programs in the south within Community and Family Services.
Complete Initial Service Provider Training observations and 90-day and annual Core Competencies.
Directly supervise Habilitation Specialists II, Respite Specialists, and Staff Supervisors.
Gather and submit information for monthly board reports to the Director of Community and Family Services.
Schedule per diem staff for Children's Programs.
Work with individuals, families, Care Managers, and Plan Writers to develop or change habilitation plans, and attend plan intakes and reviews.
Develop habilitation plans that meet HCBS manual criteria using PISP/ISP and team input; update plans at least semi-annually and maintain individual records.
Assess the skill levels of individuals requesting Community Habilitation services to determine service type, frequency, and duration.
Prepare and distribute required individual documentation, including daily and weekly notes and concerns summaries.
Consult with Care Managers and maintain contact with individuals to support quality service delivery.
Train direct care staff in active treatment, age-appropriate practices, functional outcome planning, habilitation-plan implementation, documentation, and file maintenance.
Conduct bi-monthly staff meetings.
Ensure staff time sheets are accurate and submitted and approved in Deputy daily.
Verify petty cash receipts and submit them monthly to the Director of Community and Family Services.
Assist the Director of Community and Family Services in developing policies and procedures to ensure regulatory compliance.
Ensure utilization reviews and scheduled internal audits are completed, and address issues identified by audits or reviews, including Quality Assurance, Corporate Compliance, and Bureau of Program Certification findings.
Ensure each individual has a current habilitation plan corresponding with their Life Plan and promoting valued outcomes.
Review weekly In-Home and Children's Respite notes for compliance.
Work cooperatively with the Community and Family Services Compliance/QA Manager to ensure program documentation meets regulatory standards.
Travel to offsite locations and, as program needs require, operate an agency vehicle and transport individuals.