Temporary Community Engagement Specialist
About The Position
The Community Engagement Specialist develops and executes recruiting strategies to increase awareness of and participation in Girl Scouting through in-person meetings, presentations, and networking with community organizations, corporations, schools, educators, faith-based institutions, and other community constituents. The position secures adult volunteer participation through community cultivation, lead generation, and follow-up in an assigned geographic area. The specialist supports Girl Scouts of Greater Los Angeles’ membership goals by researching local market data and trends, planning and carrying out recruitment activities, cultivating community relationships, and managing leads through the recruitment and volunteer onboarding process. The role represents the council at local events and provides professional customer service to internal and external customers. This is a full-time temporary position based at the Santa Clarita Service Center in Santa Clarita, California.
Requirements
- Outstanding interpersonal and communication skills, including the ability to communicate clearly with diverse groups and prepare organized presentations.
- Ability to work with sensitive and confidential issues and communicate effectively with girls, volunteers, and staff.
- Excellent selling, communication, and negotiation skills.
- Customer responsiveness, including listening to customer views, addressing and prioritizing issues, following through on commitments, and pursuing continuous improvement.
- Project management ability, including coordinating multiple projects, managing competing priorities and deadlines, setting goals and schedules, anticipating obstacles, and aligning work with council goals.
- Excellent independent decision-making skills and resourcefulness.
- Ability to work independently with minimal oversight, take initiative, and demonstrate flexibility, adaptability, self-management, and organization.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to adapt to changing situations.
- Ability to use technology and learn new technology applications.
- Must successfully complete a criminal background check.
- Ability to commute an average of 400–600 miles per month.
- Valid California driver’s license, access to reliable transportation, and proof of insurance.
Nice To Haves
- Bachelor’s degree or equivalent experience in lieu of education.
- English/Spanish bilingual oral and written communication skills (optional).
- Knowledge of basic marketing principles, such as market identification and segmentation and interpretation and use of market data.
- Experience in sales processes and lead management.
- Proven experience setting ambitious goals and driving to achieve them.
- Ability to create and deliver presentations tailored to audience needs.
- Volunteer experience preferred.
Responsibilities
- Achieve recruitment targets for girl and adult membership by implementing membership strategies in assigned areas.
- Design and implement plans for girl and adult membership growth using market data, membership trends, and other relevant information.
- Create and carry out membership recruiting marketing strategies aligned with the council’s strategic and annual business plans.
- Cultivate and organize communities to generate girl and volunteer leads.
- Prepare action plans and schedules identifying recruitment targets and anticipated contacts needed to meet membership goals.
- Prepare status reports covering activity, follow-up, and progress toward goals.
- Plan and implement recruitment activities and events.
- Represent Girl Scouts of Greater Los Angeles at local events, fairs, and festivals.
- Use the council’s customer relationship management system to pursue and convert leads throughout the recruitment process.
- Follow up promptly on new leads and referrals from field activity.
- Track and follow up with prospective leaders through completion of the onboarding process.
- Develop and maintain relationships with schools, school districts, community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of and participation in Girl Scouting.
- Cultivate relationships with community leaders, organizations, and businesses to support recruitment and membership growth in targeted areas.
- Provide professional, superior customer service to internal and external customers.
- Recruit Service Unit Recruiters and school organizers to maximize recruitment efforts.
- Work with troops to recruit members and ensure minimum girl capacity is met.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
