Community Engagement Specialist

Career Team•Everett, WA

About The Position

Career Team is hiring a full-time, non-exempt Community Engagement Specialist for Snohomish County, Washington. The role works under the supervision of the Program Director and represents the company in external partner and stakeholder discussions when designated. The specialist leads communications and marketing efforts to promote the regional brand, develops customer pipelines, and increases community awareness and engagement with available services. The position also involves proactively engaging employers in key industries to plan and build an access point model and following funder protocols. The specialist collaborates with community and partner organizations to meet customer needs, especially those related to the program’s emphasis. They build relationships and operational connections with partners and program staff to improve or scale resources available to WIOA-enrolled customers. The role also supports special events, outreach, reporting, documentation, and other duties or programs as needed. Travel is primarily limited to necessary trips within Snohomish County to support community engagement. The position requires a bachelor’s degree in a relevant field and at least three years of relevant experience. A master’s or MBA degree and knowledge of the local region and relevant partners are preferred. The salary range is $54,500–$57,000 per year, commensurate with education and experience. Career Team offers healthcare, dental, and personal/vacation time.

Requirements

Bachelor’s degree in business, marketing, public relations, community organization, or community development.
At least 3 years of experience in business, marketing, public relations, education, human services, or workforce development services.
Knowledge of the WIOA program and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining a high level of confidentiality.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Strong attention to detail and organizational, analytical, research, and critical-thinking skills.
Computer literacy and proficiency with Microsoft Office, including Word and Excel, PowerPoint, Canva, Google tools, and case-management or customer-relations software applications.
Exceptional time-management skills and ability to meet deadlines and work under pressure.
Excellent verbal and written communication skills.
Valid driver’s license.
Strong business acumen and polished presentation skills.

Nice To Haves

Master’s or MBA degree.
Knowledge of the local region and relevant partners.
Ability to multitask and be proactive.

Responsibilities

Collaborate with community and partner organizations to meet customer needs, particularly in areas relevant to the program emphasis.
Represent the company in discussions, planning, continuous improvement processes, and special initiatives when designated by the Project Director.
Facilitate operational and tactical connections with partner organizations and program staff to improve or scale resources for WIOA-enrolled customers.
Lead communication efforts and initiatives, including traditional and social marketing, to promote the regional brand and increase outreach, marketing, and customer engagement.
Assist with coordinating special events at American Job Centers or in the community to support performance outcomes.
Build and improve customer pipelines to American Job Centers.
Enhance community awareness of and engagement with available services and resources.
Proactively engage employers in key industries to plan and build out an access point model.
Follow protocols established by the funder.
Complete required documentation and reports accurately and thoroughly.
Approach daily work with a solutions-oriented and responsive mindset.
Perform other duties and support other programs as needed.